Margaret Callahan
Gulfport,MS
Summary
Dynamic HR professional with a proven track record at Mississippi Security Police Inc., excelling in team leadership and decision-making. Successfully developed HR policies and streamlined onboarding processes, enhancing employee retention. Adept at fostering positive workplace culture while delivering exceptional customer service and managing employee relations with confidentiality and care.
Overview
18
18
years of professional experience
Work History
Assistant Manager
Equal Steps Veterans Home
03.2025 - 10.2025
- Assisted in coordinating daily operations to support resident care and enhance service delivery.
- Managed scheduling for staff shifts to ensure optimal coverage and maintain resident satisfaction.
- Supported implementation of health and safety protocols, contributing to compliance with regulations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
HR Coordinator
Nursing Management, Inc.
08.2017 - 06.2024
- Assisted in recruitment processes by scheduling interviews and coordinating candidate communications.
- Maintained employee records in HRIS, ensuring data accuracy and confidentiality.
- Supported onboarding procedures by preparing orientation materials and facilitating new hire introductions.
- Responded to employee inquiries regarding benefits, policies, and procedures promptly and professionally.
HR Director
Mississippi Security Police Inc.
08.2007 - 02.2017
- Developed and implemented HR policies to align with organizational objectives.
- Led recruitment initiatives to attract top talent and enhance workforce capabilities.
- Facilitated employee training programs to improve performance and engagement levels.
- Streamlined onboarding processes, reducing time-to-hire and improving new hire retention rates.
- Managed conflict resolution strategies, fostering a positive workplace culture and employee relations.
- Managed employee relations issues with care and confidentiality, maintaining trust with staff members while resolving conflicts effectively.
Education
High School Diploma -
Harrison Central High School
Lyman, MSAssociate of Arts - Business Accountancy
Phillips College
Gulfport, MSSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
Accomplishments
- Supervised team of 6 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Assistant Manager
Equal Steps Veterans Home
03.2025 - 10.2025
HR Coordinator
Nursing Management, Inc.
08.2017 - 06.2024
HR Director
Mississippi Security Police Inc.
08.2007 - 02.2017
High School Diploma -
Harrison Central High School
Associate of Arts - Business Accountancy
Phillips College