MARGARET CARTER

Proven to enhance customer satisfaction and loyalty at StarTek through exceptional conflict resolution and active listening skills. Expert in Microsoft Office Suite, adept at data management and prioritization. Demonstrated ability to lead teams and improve client relations, contributing to a positive impact in diverse roles, including social work and childcare. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Customer Service Representative bringing top-notch oral and written communication skills, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

• ACA
• NCDA
• GAmma Sigma Sigma