MARGARET CHAN-JACOBS
Oviedo,FL
Summary
Responsible Accounts Payable skilled in accounting procedures, reconciliations and issue resolution. Well-organized and analytical in approaching problems and resolving variances. Brings 37 years of related experience and superior work ethic focused on maximizing productivity and maintaining financial compliance. Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives. Successful in coordinating and executing meetings, travel and special events. Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
38
38
years of professional experience
Work History
Administrative Assistant
C W Hayes Construction Company
Oviedo, FL
10.2022 - Current
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Accounts Payable Specialist
American Builders Supply Inc.
Sanford, FL
02.2002 - 10.2022
- Managed bookkeeping and accounting systems and completed data entry with accuracy and efficiency.
- Reconciled monthly statements and transactions to keep records accurate and current.
- Assisted with month-end and year-end closings to support accounting system accuracy.
- Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
- Verified, classified, computed, posted and recorded accounts payable data and reconciled daily totals to confirm proper accounting.
- Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
- Reduced financial discrepancies by accurately processing invoices and journal entries.
- Handled high-volume invoice processing with minimal supervision.
- Coded invoices and other records to maintain organized and accurate records.
- Prepared and updated vendor files, tax documents and insurance information.
- Assessed data and information to check entries, calculations and billing codes for accuracy.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Liaised with vendors and customers to confirm information and address client issues.
- Verified vendor accounts by reviewing documentation, rectifying issues and contacting account holders.
- Addressed month-end closing functions for detailed reporting.
- Supported senior leadership by producing month-end closing reports and advising on remittance for quick resolution.
- Tracked income and expenses for business using accounting software.
- Calculated month-end accrual entries for trade payables.
- Processed and reconciled 400+ purchase parts, raw materials and freight invoices weekly.
- Managed over 50 accounts worth over $3,000,000. with accuracy in Great Plains/ Biztrack.
Head Cashier
Winn Dixie Supermarket
Orlando, FL
07.1986 - 02.2002
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Processed payments promptly for customers to exceed productivity standards.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Learned roles of other departments to provide coverage and keep store operational.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Verified customer age requirement for alcohol or tobacco purchases.
- Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers.
- Screened applicants for hire and assisted with training individuals for cashier positions.
- Monitored checkout counters and self-checkout areas to assist with complex transactions.
- Prepared cash deposits and balanced store safe for opening and closing of business.
- Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
- Processed refunds for worn, damaged and broken merchandise.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Managed employee scheduling according to availability, forecasted customer levels and labor cost controls.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Reviewed completed orders and efficiently bagged for easy carrying and access by customers.
- Made change on ash register, handling payments by cash, credit, debit and personal checks.
- Scanned, priced and bagged customer groceries quickly to keep lines moving.
- Reviewed stock levels and shelves and pulled new inventory from stockroom to replenish floor.
- Rotated and merchandised products at point-of-sale to improve impulse buy rate.
- Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
- Increased sales opportunities by upselling and cross selling products, using tried and true creativity and persuasion methods.
- Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.
- Inventoried stock and placed new orders to maintain supplies for expected demand.
- Answered customer questions and provided store information.
- Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
Skills
- Transaction Verification
- Account Reviewing
- Customer Relations
- Financial Calculation and Analysis
- Proactive and Self-Motivated
- Bank Statement Reconciliation
- Financial Recordkeeping
- Time Management
- Accounts Payable
- Data Analysis
- Bill Payment and Recordkeeping
- Document Coding and Classification
- QuickBooks
- Creative Problem Solving
- Precision and Accuracy
- Account Auditing
- Record Reconciliation
- Relationship Building
- Attention to Detail
- Data Entry and 10-Key
- Entry Recording
- Document Microfilming
- Payment Processing
- Vendor Relations
- Petty Cash Management
- Payroll Administration
- Purchase Orders
- Microsoft Office
- Expense Reports
- Handling Confidential Materials
- Departmental Collaboration
- Vendor Record Management
- Critical Thinking
- SAP Crystal Reports
- General Ledger Management
- Word Processing
- Personal Bookkeeping
- Inventory Management
- Financial Closing Reports
Timeline
Administrative Assistant
C W Hayes Construction Company
10.2022 - Current
Accounts Payable Specialist
American Builders Supply Inc.
02.2002 - 10.2022
Head Cashier
Winn Dixie Supermarket
07.1986 - 02.2002
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