Dynamic Administrative Assistant with a proven track record at Malawi Electoral Commission, adept in Microsoft Office and HRM, excels in prioritizing tasks and fostering interpersonal relations. Spearheaded process improvements, enhancing administrative functions by 30%. Expertise in coordinating high-level meetings and managing sensitive information, showcasing adaptability and communication prowess.
Overview
12
12
years of professional experience
Work History
Administrative Assistant to the Director of Administration and Human Resources, Director of Media and Public Relations and Director of Civic and Voter Education
Malawi Electoral Commission
09.2015 - 02.2024
Creating agendas, presentations, reports, and other documents for the Directors.
Set up workshops, conferences and meetings by scheduling and making hotel reservations and preparing supplies.
Tackled and addressed top-level, high-priority issues with professional administrative discretion.
Preparing expense reports for reimbursement of business-related expenses incurred by the Directors.
Coordinated travel arrangements and completed expense reports for travel reimbursement for Management and Staff of MEC
Assisted with recruitment and onboarding of new employees to MEC
Maintained company confidence and protected business operations by keeping sensitive information confidential.
Worked with cross-functional teams to achieve MEC's short and long term goals.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Made travel arrangements to provide executives seamless and travel policy-approved business trips.
Developing processes to improve administrative functions within the organization.
Coordinated meeting and work schedules for staff teams and executives.
Proofreading documents prior to submission to ensure accuracy of content and formatting.
Executed on-time, under-budget projects by solving complex issues for senior leadership.
Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
Facilitated board meeting agendas and distributed support materials in advance for
Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
Updated and implemented administrative and executive support policy changes and monitored effects.
Took detailed notes in meetings and disseminated information afterward.
Secretary to the Plant and Maintenance Manager
Mota-Engil Malawi
Kayelekera, Karonga
06.2012 - 06.2014
Company Overview: Kayelekera Uranium Project
Assisted with special projects or tasks related to departmental functions upon request by taking minutes in various meetings and distributed notes on time afterwards.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Managed staff calendars and coordinated travel and accommodation arrangements.
Reviewed invoices for accuracy for all hired equipment before submitting them for payment processing.
Performed data entry into computer systems; ensured the accuracy of all entered information by preparing service and machine availability schedules for all mining equipment.
Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
Education
Master of Business Administration - Business Administration
Amity University
01.2025
Bachelor of Arts - Human Resource Management
University of Malawi
05-2022
Level 6 Diploma - Business Management
ABE-UK
Shorthand Certificate - 120 Words Per Minute
Intermediate Typing Certificate -
Skills
Interpersonal relations
Communication skills
Prioritization and Scheduling
Adaptability
Proficiency in Microsoft Office
Expense reporting
Presentation creation
Calendar management
Human resources management (HRM)
References
King Norman Rudi, Acting Director of Administration and Human Resources, Malawi Electoral Commission, Private Bag 113, Blantyre, +265999 219036
Mr. Sangwani Mwafulirwa, Director of Media and Public Relations, Malawi Electoral Commission, Private Bag 113, Blantyre, +265999 274 304
The Human Resource Manager, Mota-Engil Malawi, P. O Box 31379, Lilongwe
Timeline
Administrative Assistant to the Director of Administration and Human Resources, Director of Media and Public Relations and Director of Civic and Voter Education
Malawi Electoral Commission
09.2015 - 02.2024
Secretary to the Plant and Maintenance Manager
Mota-Engil Malawi
06.2012 - 06.2014
Master of Business Administration - Business Administration
Election official at Victorian Electoral Commission/Australian Electoral Commission (VEC/AEC)Election official at Victorian Electoral Commission/Australian Electoral Commission (VEC/AEC)
Community Water Supply Sanitation Officer; P0 (Grade I/M7) at Malawi Government, Local Government Service Commission, Ntchisi District CouncilCommunity Water Supply Sanitation Officer; P0 (Grade I/M7) at Malawi Government, Local Government Service Commission, Ntchisi District Council