Margaret Clay

• Helped keep inventory accurate by overseeing daily cycle counts.
• Managed storage area by organizing floor space, adhering to storage and recommending improvements.
• Coordinating associates and processes in designated area and conducting activities in accordance with departmental procedures while maintaining a safe and clean work environment
• Coordinate daily activities in area of responsibility
• Support training of associates in accordance to warehouse procedures
• Ensure all quality procedures and requirements are performed correctly
• Communicate and resolve challenges by trouble shooting daily issues in area

I have been promoted within the company. Prior to being in this role I was a material handler and an equipment operator.

• Maintain inventory, emails, phone calls, accounts payable and accounts receivable, process customer orders by ordering products and shipping in a timely manner, resolve customer disputes professionally and calmly
• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Interacted well with customers to build connections and nurture relationships.

• Maintained inventory accuracy
• Planned and prepared workflow schedules
• Delegated tasks
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Initiated inventory control to manage and replenish stock
• Directed and led employees
• Mentored staff to enhance skills and achieve daily goals
• Collaborate with store manager to develop strategies sale and profit goals