Margaret Cordero
Orlando,FL
Summary
I am a flexible person, strategist, efficient in managing and cooperating. In search of solutions from my work team as in my working life, I always think of responsibility as a sense of belonging when developing them. I like the challenges that allow me to look for new perspectives in development with excellent results. I perform by being in constant learning of the opportunities that present themselves in my working life as daily to develop a sense of leadership with my work team.
Overview
24
24
years of professional experience
Work History
Server
Senor Frogs
Orlando, FLORIDA
10.2021 - Current
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Cleaned tables and chairs to prepare dining area for next customers.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Trained new employees on restaurant procedures and plating techniques.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Operated efficiently under high pressure situations while maintaining composure.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
Server
Tortilleria la Mexicana
Orlando, FL
09.2021 - 08.2022
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Trained new employees on restaurant procedures and plating techniques.
- Addressed complaints to kitchen staff and served replacement items.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Greeted guests and provided menus.
- Prepared drinks according to standard recipes.
- Coordinated timely food delivery with kitchen and bar staff.
Salesperson
Independient
San Cristobal, Tachira
08.2018 - 12.2020
- Position product in the market
- Corporate image creation
- Product market positioning
- Developed key customer relationships to increase sales.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Acquired new customers and identified unique needs to deliver relevant products.
- Developed and implemented strategies to meet sales quotas.
- Monitored inventory levels and placed orders as needed
Car Dealer
Inverhuling C.A.
San Cristobal, Tachira
02.2009 - 12.2017
- Advised customers on financing options, warranties and other services available at the dealership.
- Identified potential risks associated with selling cars such as non-payment or fraud cases.
- Developed relationships with existing clients to ensure repeat business opportunities.
- Collaborated with marketing team to create promotional campaigns for the dealership.
- Managed social media accounts including creating posts, responding to inquiries, and promoting special offers.
- Ensured that all safety standards were met when servicing or repairing vehicles.
- Followed up with customers to build long-term relationships and successful referrals.
- Greeted customers at arrival to build positive relationships and discuss vehicles.
- Analyzed customer needs to make suitable product recommendations and demonstrations.
- Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
- Collaborated with prospective customers over phone and email to schedule sales appointments.
- Consistently exceeded quotas by pursuing and closing sales.
- Finalized documentation for contracts, purchase receipts, vehicle registrations, and dealer files.
- Showcased vehicle features and took customers on test drives in local area.
- Developed strong rapport with customers to drive repeat business.
- Maintained visually appealing and effective product displays.
Banking Assistant
Banco Bicentenario
San Cristobal, Tachira
04.2004 - 11.2008
- Opened new accounts and served existing customers based on individual financial needs.
- Created and maintained reports and journals for loans and transactions.
- Researched account information regarding loans and deposits.
- Promoted and sold banking products and financial services.
- Generated monthly reports on outstanding loans for management review.
- Verified identity documents presented by customers before approving any transactions.
- Supported branch managers in various administrative tasks such as filing paperwork.
- Provided guidance to customers regarding online banking features and functions.
Salesperson
Consorcio Promoting
San Cristobal, Tachira
05.2000 - 12.2003
- Reset store displays for special events and seasonal merchandise changes.
- Monitored competitor activity for strategic advantage development.
- Greeted and assisted customers to foster positive experiences.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Monitored inventory levels and placed orders as needed.
- Developed and implemented strategies to meet sales quotas.
- Educated customers about products and services offered by the company.
Education
Cosmetology
Academy Psicosalud
Orlando, FL05-2023
Chef International
Gastronomia De Occidente
San Cristobal07-2016
Management Science
Caribbean International
San Cristobal02-2009
M.D. - Advertising And Market
Instituto Universitario Gran Colombia
San Critobal08-2006
Accounting And Finance
Colegio Jorbalan
San Cristobal 07-2001
Skills
- Comunication Skills
- Self-managment
- Problem solving skills
- Teamwork
- Human Resources
- Costumer Service
Languages
ingles
Professional
Spanish
Professional
Timeline
Server
Senor Frogs
10.2021 - Current
Server
Tortilleria la Mexicana
09.2021 - 08.2022
Salesperson
Independient
08.2018 - 12.2020
Car Dealer
Inverhuling C.A.
02.2009 - 12.2017
Banking Assistant
Banco Bicentenario
04.2004 - 11.2008
Salesperson
Consorcio Promoting
05.2000 - 12.2003
Cosmetology
Academy Psicosalud
Chef International
Gastronomia De Occidente
Management Science
Caribbean International
M.D. - Advertising And Market
Instituto Universitario Gran Colombia
Accounting And Finance
Colegio Jorbalan