Margaret DAVIS
Red Oak
Summary
Dynamic Medical Assistant with extensive experience at Integrative Medical of DFW, excelling in patient care and electronic health records management. Proven ability to educate patients effectively while maintaining HIPAA compliance. Recognized for strong problem-solving skills and attention to detail, ensuring optimal patient outcomes and streamlined operations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
Integrative Medical of DFW
Coppell
06.2025 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient records using electronic health record systems.
- Prepared examination rooms and ensured proper sterilization of instruments.
- Scheduled patient appointments and coordinated referrals for specialists.
- Educated patients on treatment plans and medication instructions.
- Collected and processed laboratory specimens for testing.
- Maintained inventory of medical supplies and ordered replacements as needed.
- Supported front desk operations, answering phones and greeting patients warmly.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Organized patient charts before each day's clinic sessions began.
- Registered new patients into practice management software program accurately entering demographic information.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Filed insurance claims forms in accordance with applicable regulations.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Administered medications under physician's supervision.
- Positioned patients properly during examination or treatment for comfort and safety.
- Changed dressings on wounds to prevent infection and check for healing.
- Assisted back office patient processes to reduce office wait times.
- Supported administrative staff by processing payments.
Census Enumerator
United States Government
Waxahachie
07.2020 - Current
- Obtained updated contact information from all subjects and verified data for accuracy.
- Coded data from participant interviews.
- Conducted interviews with participants to assess eligibility.
- Maintained excellent attendance record, consistently arriving to work on time.
Medical Assistant
Mazzare Medical
Dallas
02.2021 - 06.2023
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient records using electronic health record systems.
- Prepared examination rooms and ensured proper sterilization of instruments.
- Scheduled patient appointments and coordinated referrals for specialists.
- Educated patients on treatment plans and medication instructions.
- Collected and processed laboratory specimens for testing.
- Maintained inventory of medical supplies and ordered replacements as needed.
- Supported front desk operations, answering phones and greeting patients warmly.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Organized patient charts before each day's clinic sessions began.
- Registered new patients into practice management software program accurately entering demographic information.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Filed insurance claims forms in accordance with applicable regulations.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Positioned patients properly during examination or treatment for comfort and safety.
- Changed dressings on wounds to prevent infection and check for healing.
- Assisted back office patient processes to reduce office wait times.
- Supported administrative staff by processing payments.
Medical Assistant
Quality Care
Desoto
06.2020 - 08.2020
- Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Obtained client medical history, including medication information, symptoms and allergies.
- Collected histories, vitals and current complaints via patient interviews.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Obtained pre- and post-treatment vital signs and weight.
- Escorted patients to examination rooms.
- Gathered forms, copied insurance cards and Action to collect patient information for billing and insurance filing.
- Report significant information and changes in patient condition to nurse supervisor.
- Tested and recorded blood glucose levels.
- Measured patient pulse oximetry.
- Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
Problem Solver
Amazon
Wilmer
09.2015 - 08.2018
- Promptly responded to inquiries and requests from prospective customers.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
Education
Medical Assistant - Medical Assisting
Training 4 U
Ferris, TX5 2020
Skills
- Vitals
- Phlebotomy
- Injection
- Patient care
- Urinalysis
- Data entry
- CPR Certified
- OSHA Training
- HIPPA Knowledge
- Administrative Knowledge
- Customer service experience
- Microsoft Office
- Medical terminology
- Minor lab testing
- HIPAA compliance
- Patient scheduling
- Healthcare administrative support
- Team collaboration
- Patient education
- Conflict resolution
- Electronic health records
- Patient assessment
- Laboratory specimen collection
- Medical care support
- Effective communication
- Attention to detail
- Time management
- Problem solving
- Reliable team player
- Medical procedures
- Telehealth coordination
- Check-in coordination
- Disease prevention education
- Ear irrigation
- Direct patient care
- Vital signs and examinations
- Documentation expert
- Intake control
- Companionship and emotional support
- Dementia and Alzheimer's care
- Appointment setting
- Wound care and irrigation
- Vital sign monitors
- Family education
Certification
Certified Nurse Assistant (CNA)
- First Aid/CPR Certified
Timeline
Medical Assistant
Integrative Medical of DFW
06.2025 - Current
Medical Assistant
Mazzare Medical
02.2021 - 06.2023
Census Enumerator
United States Government
07.2020 - Current
Medical Assistant
Quality Care
06.2020 - 08.2020
Problem Solver
Amazon
09.2015 - 08.2018
Medical Assistant - Medical Assisting
Training 4 U