MARGARET S. DHALIWAL
MedStar Union Memorial Hospital
Laurel,MD
1
Certification
19
years of professional experience
Registered nurse with 20+ years of progressive experience across cardiology, clinical research, telephonic case management, EMR workflow, and nursing leadership.,Targeting remote or on-site research nursing position at Johns Hopkins University, Research Nurse, Research Administration, Req 122571, with focus on patient monitoring, chronic disease support, and regimen development.,Supported cardiology practice activities through stress testing, nuclear stress testing with adenosine, and Holter monitor setup and initiation.,Applied college research training from year-long research course to support study-based nursing work and patient follow-up.,Directed home health operations and interdisciplinary teams of up to 30 clinical staff, improved CMS Home Health Star Rating from 4.0 to 4.5 through disciplined OASIS accuracy and QAPI process improvement, and maintained strong knowledge of Epic, HCHB, Medicare, Medicaid, value-based care, and compliance requirements.
Work History
Orthopedic Unit RN II
4 Years 5 Months- Developed and coordinated discharge plans for a high-acuity orthopedic caseload, ensuring safe, seamless transitions to home health, SNF, or sub-acute rehabilitation and supporting reduced length of stay.
- Delivered inpatient post-surgical care wound assessment, pain management, IV therapy while maintaining meticulous clinical documentation in full compliance with hospital protocols.
- Partnered with surgeons, physical therapists, and social workers on interdisciplinary rounds to improve patient outcomes and streamline care transitions.
Home Patient Case Coordinator (Per Diem)
1 Year- Managed a diverse home health caseload, triaging visits by clinical urgency to protect patient safety and continuity of care.
- Adjusted care plans in real time based on patient progress, a proactive approach that supported reduced hospital readmissions.
- Served as primary liaison between patients, families, and primary care physicians to keep care plans aligned across settings.
In-Home Patient Case Coordinator / Regional Home Health Manager
4 Years- Directed clinical pathways and led a regional team of 30 clinical staff, driving a CMS Home Health Star Rating improvement from 4.0 to 4.5 through rigorous OASIS accuracy, QAPI initiatives, and Medicare/Medicaid compliance oversight.
- Championed value-based care practices including homebound status verification and physician order compliance to protect reimbursement integrity and support quality-based payment outcomes.
- Facilitated interdisciplinary team meetings to streamline care delivery and resource allocation across a multi-site region.
In-Home Patient Case Coordinator / Clinical Area Manager
1 Year- Led a dual clinical and administrative role, overseeing staffing, productivity, and quality assurance across a multi-clinician home health office.
- Monitored clinical outcomes and productivity metrics to sustain office-wide quality standards.
- Served as clinical resource for nursing and therapy staff on complex case management decisions.
Registered Nurse / Assistant Manager (Contract)
2 Years- Managed long-term care plans under a fixed-term contract, focusing on chronic disease management and health stabilization.
Home Health Aide Director / Regional Manager
1 Year- Coordinated care for a Massachusetts-based patient population in adherence to state-specific regulations.
RN / Visiting Nurse (Unit-Based)
1 Year- Delivered skilled home nursing visits with full clinical autonomy.
Assistant Manager, Cardiac Testing
1 Year- Performed stress, testing and assisted in nuclear stress testing
- Brought abnormal results and consulted with cardiology
- ACLS certified
- Initiated halter monitors, as well as removing them and analyzing the data and consulted with Cardiologist regarding test results.
- Performed Quality Assurance for Cardiac testing department
Education
Bachelor of Science - Nursing
Skills
Completed phone-based patient case management
triage
and care delivery.
Delivered education to patients and families.
Supported research development and implementation.
Assisted with case management and care coordination.
Applied value-based purchasing and CMS Star Ratings standards.
Led interdisciplinary teams of up to 30 staff members.
Advocated for patient needs and concerns.
Provided education to peers and staff.
Certification
- Registered Nurse (RN) License #R211673, Maryland Board of Nursing
- BLS/ACLS Certified American Heart Association
- Member Sigma Theta Tau & Delta Epsilon Sigma
Personal Information
Title: Registered Nurse
Affiliations
Member of Sigma, Theta,Tau, and Delta Epsilon Sigma
Timeline
Orthopedic Unit RN II
MedStar Union Memorial Hospital
01.2022 - 06.2026Read More
Home Patient Case Coordinator (Per Diem)
MedStar Health Home Care
01.2021 - 01.2022Read More
In-Home Patient Case Coordinator / Regional Home Health Manager
VNA of Maryland / LHC Group
01.2017 - 01.2021Read More
In-Home Patient Case Coordinator / Clinical Area Manager
Gentiva (Kindred at Home)
01.2016 - 01.2017Read More
Registered Nurse / Assistant Manager (Contract)
PB Health
01.2014 - 01.2016Read More
Home Health Aide Director / Regional Manager
Alternative Home Health Care Agency
01.2013 - 01.2014Read More
RN / Visiting Nurse (Unit-Based)
Care Tenders Visiting Nurse Agency
01.2012 - 01.2013Read More
Assistant Manager, Cardiac Testing
Pentucket Medical Association/ Cardiology Department
01.2007 - 01.2008Read More
Carlow College
Bachelor of Science from Nursing
Read More