Margaret Djouhardjian
Maple Shade Township,NJ
Summary
Personable and professional Patient Registrar with 10+ years of healthcare office experience. Proficient in record keeping, appointment setting and insurance processing. Coordinates staff and communicate with patients.
Pediatric medical billing in ECW as well as knowledge of collections and insurance denials.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Patient Registrar/Medical Biller
Advocare Atrium Pediatrics
03.2018 - Current
- Improved patient satisfaction by efficiently and accurately gathering necessary information during registration.
- Trained new Patient Registrars on best practices, fostering consistency in work quality across the team members.
- Ensured prompt resolution of discrepancies in patient accounts, working closely with billing specialists to address outstanding balances or payment issues.
- Set up patients in system by documenting key data, confirming eligibility, and verifying insurance benefits.
- Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
- Maintained compliance with industry regulations by staying updated on changes to medical billing codes and requirements.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Communicated with insurance providers to resolve denied claims and resubmitted.
Medical Assitant/Patient Registrar
Jefferson OB/GYN
11.2011 - 03.2018
- Assisting doctors with exams and procedures, vital signs and injection.
- Reduced wait times for patients by expediting the check-in process through proficient multitasking abilities.
- Streamlined the registration process for better efficiency with effective communication and organization skills.
Office Manager
Saied Talaie, MD., F.A.C.S
09.2010 - 11.2011
- Surgery scheduling, Patient registration, filing, billing, transcription, depositions and general office duties.
Medical Assistant Externship/180 hours
Jefferson OB/GYN
03.2010 - 04.2010
- Triage, injections, and assisted physicians with exams.
Education
Medical Assistant Program -
Sanford Brown Institute
Trevose, PA01.2010
High School Diploma -
Charles Carroll High School
Philadelphia, PA01.2000
Skills
- Proficient in ECW, IDX, and EPIC
- Excellent customer service skills and a team player
- Fast learner
- Medical Billing, knowledge of insurance denials
- Documentation Review
- Computer Proficiency
Certification
Medical assistant certification
Timeline
Patient Registrar/Medical Biller
Advocare Atrium Pediatrics
03.2018 - Current
Medical Assitant/Patient Registrar
Jefferson OB/GYN
11.2011 - 03.2018
Office Manager
Saied Talaie, MD., F.A.C.S
09.2010 - 11.2011
Medical Assistant Externship/180 hours
Jefferson OB/GYN
03.2010 - 04.2010
Medical Assistant Program -
Sanford Brown Institute
High School Diploma -
Charles Carroll High School
Medical assistant certification
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