MARGARET D. TURNER
Burlington,VT
Summary
University student with diverse experience in customer service and administrative roles. Demonstrates adaptability in fast-paced environments and the ability to train new staff, ensuring efficient operations and team success.
Overview
3
3
years of professional experience
Work History
Adaptive Dance teacher
The University of Vermont
Burlington, VT
08.2024 - Current
- Adapted teaching styles to accommodate diverse age groups and skill levels from beginner to advanced.
- Organized and directed community dance performances and recitals, showcasing student talent.
- Planned choreography for group performances, enhancing students' creativity and teamwork.
- Motivated students to practice consistently, fostering a culture of improvement.
- Managed class schedules and facilitated timely communication with students for optimal engagement.
SERVICE SPECIALIST
Chef Luis (475)266-5885
New Canaan, USA
06.2024 - 08.2025
- Trained new staff on company's customer service policies and procedures.
- Processed orders, forms, applications, and requests efficiently.
- Identified upselling opportunities while maintaining excellent customer service standards.
- Motivated team members to achieve individual targets contributing to team success.
ADMINISTRATIVE ASSISTANT
Prestige Auto Of NJ (201)280-8707
Paramus, USA
05.2024 - 08.2024
- Processed correspondence documents and reports to support clerical staff efficiently.
- Answered incoming calls, directing messages to appropriate parties promptly.
- Filtered phone calls and emails, escalating highest priority inquiries to executive leadership.
- Handled sensitive and confidential information in accordance with established procedures.
- Organized computer files, sensitive documents, and home office supplies systematically.
- Reviewed documents for accuracy prior to submission or filing.
- Set up and maintained filing systems alongside basic databases for optimal organization.
- Photocopied, faxed, and scanned office correspondence as needed.
Athletic Director Intern
The Eagle Hill School
Hardwick, Massachusetts
10.2023 - 03.2024
- Assisted in planning and organizing athletic events and competitions.
- Coordinated schedules for coaches and athletes across various sports programs.
- Participated in meetings to discuss improvements to the athletic department's operations.
Summer Camp Instructor
The Eagle Hill School
Hardwick, Massachusetts
06.2023 - 08.2023
- Created engaging lesson plans for diverse summer camp age groups.
- Supervised daily camp operations to ensure safety and effective learning.
- Monitored intern behavior to uphold positive group dynamics.
- Provided specialized attention to students with unique needs.
Education
BACHELOR OF ARTS - PSYCHOLOGICAL SCIENCE
University of Vermont
Burlington, VT05-2028
Skills
- Customer service and support
- Transaction processing
- Telephone communication
- Customer engagement
- Upselling strategies
- Attention to detail
- Multitasking ability
- Workflow management
- Pressure management
- Conflict resolution
- Adaptability and flexibility
Community Service
- Girl Scouts of the US, life time member, bronze, silver
- Connecticut Humane Society, volunteer, Foster
- Meals on Wheels CT/MA
Personal Information
Gender: female
age: 20
Timeline
Adaptive Dance teacher
The University of Vermont
08.2024 - Current
SERVICE SPECIALIST
Chef Luis (475)266-5885
06.2024 - 08.2025
ADMINISTRATIVE ASSISTANT
Prestige Auto Of NJ (201)280-8707
05.2024 - 08.2024
Athletic Director Intern
The Eagle Hill School
10.2023 - 03.2024
Summer Camp Instructor
The Eagle Hill School
06.2023 - 08.2023
BACHELOR OF ARTS - PSYCHOLOGICAL SCIENCE
University of Vermont