Professional, collaborative, skilled communicator with multi-channel copywriting and content management experience. Highly creative and analytical with the ability to deliver compelling brand-forward messages that target measurable goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Marketing Copywriter
SCCE & HCCA professional association
Eden Prairie, MN
04.2022 - Current
Develop creative, informative, relevant copy for marketing campaigns targeting compliance professionals worldwide for the association's educational conferences, resources, and networking opportunities.
Compose long-form content such as webpages and press releases.
Write content for various digital platforms including company websites, social media, and email campaigns.
Create messaging for print materials including conference signage, brochures, and direct mail pieces.
Collaborate with design team to ensure copy is consistent with overall brand identity.
Edit and proofread copy for grammar, punctuation and spelling, rewriting as needed for clarity, accuracy, and brand conventions.
Adapt tone of voice for different profession segments (legal, risk, healthcare, etc) and levels of audience experience.
Stay up to date with compliance industry developments to effectively identify trends and key messages.
Content Marketing Specialist
Hairless Dog Brewing Company
Minneapolis, MN
08.2020 - 04.2022
Worked to align marketing strategies with company goals through collaboration with Co-Founders, Executive Director-Ecomm, Sales Team, Graphic Designer and Photographer.
Drove website traffic and optimized SEO by writing and publishing web copy, blog posts, and product pages.
Developed content specific to each stage of the consumer journey and purchase funnel.
Ensured consistent, clear, and accurate brand stories through proofreading and copyediting of all collateral.
Built top of mind awareness for email list subscribers by writing, designing, and scheduling weekly emails.
Engaged social media audiences with regular, relevant content posts and community management tactics..
Managed relationship with PR agency to optimize earned media, ambassador program, and press release cadence/content.
Wrote founder profiles, brand summaries, and other executive-level communications for media features.
Researched industry trends for actionable learning in a quickly emerging beverage segment.
Senior Marketing Manager/Brand & Content
Slumberland Furniture
Oakdale, MN
03.2016 - 07.2020
Defined and executed B2C promotional strategies to support company goals.
Wrote copy for brand campaigns and promotional events across print, digital and broadcast media.
Managed e-commerce copy library and updated web content through Salesforce Commerce Cloud.
Oversaw proofreading process for contract Q/A specialist and internal proofing teams.
Directed third-party production and delivery of digital and broadcast content.
Managed content and consumer response tactics for social media platforms.
Managed community partnerships to increase public brand awareness with organizations including Twin Cities Live, Minnesota Lynx, and Minneapolis Home & Remodeling Show.
Promoted the company's non-profit 40 Winks Foundation with the Community Engagement Manager.
Maintained compliance with brand standards and legal language for financial and product partners.
Marketing Brand Strategist
Slumberland Furniture
Little Canada, MN
05.2014 - 03.2016
Collaborated with VP of Marketing and Creative Director to define brand standards for major brand relaunch.
Directed third-party web and TV writers to maintain consistency of voice and accuracy of message.
Led product description project to boost web content for consumer benefit and SEO. Achieved 156% of targeted goal, completing 259 copy blocks vs. goal of 165.
Optimized email program in partnership with Digital Media Manager. Developed multi-message templates to support a 2-3x increase in monthly sends.
Instituted KRA measurement of monthly brand messaging to ensure delivery of a broad brand story to align with consumer journey. Improved messaging mix across channels as a result.
Restructured social media consumer response process to include Service Team, resulting in more efficient customer communication.
Led language and style workshops for all teams during year-long operations manual project, resulting in the first comprehensive guide for company-wide processes and procedures.
Collaborated with Director of Marketing, Customer Service and Human Resource teams to develop and document social media crisis management strategies.
Education
Bachelor of Science - Communications
Northwestern University
Evanston, IL
Skills
Copywriting for multi-channel B2C marketing campaigns (digital and traditional media)
E-Commerce content management & SEO optimization
Copyediting and proofreading
Social Media content creation and community management (Facebook, Instagram, Twitter, TikTok)
Collaborating with cross-functional teams and SMEs
Executive-level messaging including public relations, crisis management, employee communications, and brand statements
Community marketing/corporate partnerships
Customer Relationship Management
Brand Standards & Compliance management
Certification
Salesforce Commerce Cloud content management
Drupal content management
Squarespace
Shopify
Mailchimp
Click Up, BirdView PMS platforms
Slack
Hootsuite, Later
Canva
Google Analytics & AdWords
Adobe
Marketer's Studio
Microsoft Office suite
Minnesota 7-12 Teaching Licensure: speech and English