Margaret Elerby

• Delivered personalized in-home assistance with ADLs, medication administration, and mobility support to enhance client well-being.
• Coordinated medical appointment scheduling and ensured safe transportation to facilitate access to necessary healthcare services.
• Monitor changes in health status and communicate updates to medical providers.
• Facilitated independence through rehabilitation support and daily living activities, empowering clients to maintain quality of life.

• Supported elderly clients in daily activities, prioritizing safety, comfort, and dignity.
• Prepared nutritious meals and maintained safe environments to promote well-being and cognitive engagement.
• Executed fall prevention strategies and promptly responded to emergencies, enhancing client safety.

• Provided daily living assistance and behavioral support to enhance independence for individuals with disabilities.
• Advocated for clients, coordinated essential services, and encouraged community integration.
• Advocated for clients by coordinating essential services and facilitating community integration efforts.
• Facilitated crisis interventions while maintaining confidentiality and ensuring compliance with regulations.

• Developed individualized care plans in collaboration with families for optimal client support and satisfaction.
• Monitored client health status and reported changes to healthcare professionals promptly for effective intervention.
• Assisted with daily living activities, including meal preparation, personal hygiene, and medication management.
• Provided compassionate care and companionship to clients, enhancing overall well-being and quality of life.

• Resolved customer inquiries through various communication channels, ensuring timely and accurate responses.
• Collaborated with cross-functional teams to streamline processes and improve customer satisfaction rates.
• Analyzed customer feedback to identify trends and recommend improvements in service delivery.
• Developed training materials to enhance team knowledge of product offerings and support tools.

Office Management

Microsoft 365

Phelbotomy