Margaret Ferrell
Tacoma
Summary
Results-driven Managing Real Estate Broker with strong client relationship management, negotiation, and property marketing skills. Committed to delivering exceptional customer service and facilitating successful real estate transactions.
Overview
51
51
years of professional experience
7
7
Certifications
Work History
Managing Real Estate Broker
Better Properties Real Estate
Tacoma
08.2025 - Current
- Managed client relationships to facilitate property transactions and client satisfaction.
- Coordinated property listings and marketing efforts to attract potential buyers.
- Maintained up-to-date knowledge of local zoning laws and regulations affecting properties.
- Negotiated terms of sale to ensure favorable outcomes for clients in transactions.
- Organized open houses and property showings to showcase listings effectively.
- Coordinated with clients, contractors, and vendors to ensure successful real estate transactions.
- Conducted due diligence on potential investment opportunities in the local market.
- Performed financial analysis of potential investments in real estate.
- Partnered with banks and lenders to arrange financing for prospective buyers.
- Implemented customer service standards across all departments of the brokerage firm.
- Negotiated purchase agreements, leases, and other related contracts.
- Negotiated between sellers and buyers over property prices and settlement deals.
- Acquired new customers, counseled clients, and identified purchasing needs to deliver relevant real estate investments.
- Generated business using proven tools, systems and training.
Managing Broker
Coldwell Banker Bain
Tacoma
10.2019 - 01.2022
- Managed real estate transactions from listing to closing for diverse clients.
Managing Real Estate Broker
Coldwell Banker Bain
Vancouver
07.1998 - 11.2019
- Managed client relationships to facilitate property transactions and client satisfaction.
Store Manager
Bombay & Company
Portland
01.1990 - 07.1998
- Managed daily operations and staff performance in high-traffic retail environment.
- Oversaw inventory management and ensured product availability on sales floor.
- Trained new employees on customer service standards and store policies.
- Implemented visual merchandising strategies to enhance store presentation.
- Coordinated promotional events to drive customer engagement and sales.
- Developed schedules to optimize staff coverage during peak hours.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
Owner/Operator
The Gourmet Goose
Tacoma
06.1974 - 01.1982
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
Education
High School Diploma -
Barnstable High
Hyannis, MASome College (No Degree) - Business
Portland State University
Portland, Oregon, ORSome College (No Degree) -
Clark College
Vancouver, Washington, WASkills
- Client relationship management
- Customer service
- Networking expertise
- Sales strategy
- Problem solving
- Effective communication
- Team leadership
- Time management
- Home sale guidance
- Negotiation
- Real estate transactions
- Property marketing
- Contract management
Certification
Managing Broker Real Estate 2014
Timeline
Managing Real Estate Broker
Better Properties Real Estate
08.2025 - Current
Managing Broker
Coldwell Banker Bain
10.2019 - 01.2022
Managing Real Estate Broker
Coldwell Banker Bain
07.1998 - 11.2019
Store Manager
Bombay & Company
01.1990 - 07.1998
Owner/Operator
The Gourmet Goose
06.1974 - 01.1982
High School Diploma -
Barnstable High
Some College (No Degree) - Business
Portland State University
Some College (No Degree) -
Clark College