Summary
Overview
Work History
Education
Skills
Timeline
Generic

Margaret Freeman

EDGEFIELD

Summary

Exceptionally well-organized and hardworking, with excellent communication and multitasking skills. Good listening skills combined with a detail-oriented and attentive nature. Employee who is self-motivated and has a flexible schedule and availability. Collecting and processing payments, scheduling appointments, and organizing and maintaining filing systems are all skills I possess.

Overview

27
27
years of professional experience

Work History

Assistant Manager

Dollar General
11.2023 - Current
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Generated repeat business through exceptional customer service.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Assistant Office Manager

USFIBERS
04.2023 - Current
  • Kept the front office clean and well-organized to keep areas presentable for guests and maximize professional appeal
  • Organized, opened, and routed incoming mail and deliveries to assist senior leaders in responding quickly to business and customer needs
  • Used regular correspondence and scheduled follow-up to communicate corporate objectives to all divisions
  • Transferred and forwarded phone calls, visitors, and mail to the appropriate staff members
  • Directed phone calls, guests, and mail to the appropriate staff members

Associate

Dollar Tree
10.2023 - 02.2024
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Developed strong rapport with customers and created positive impression of business.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Groomer

Self Employed
07.2006 - 09.2016
  • Groomed dogs and cats with blades, brushes, combs, shedding aids, de-matting tools, sheers, and nail clippers, among other tools
  • Kept animal coats clean and healthy by washing, grooming, and trimming them on a regular basis
  • Bathed dogs and cats to remove fleas, ticks and other skin parasites.

Veterinary Assistant

Edgefield Veterinary Clinic
05.1997 - 07.2006
  • Cleaned and disinfected exam rooms, equipment, and kennels to prevent the spread of disease, control odors, and maintain a healthy environment
  • Oversaw the clinic's operations, which included vet tech supervision, financial management, scheduling, and appointments
  • Ordered supplies and took inventory of supplies and equipment on a regular basis
  • Filled prescriptions and coordinated refills for clients
  • Assisted the veterinarian with wound care, vaccine administration, and surgery
  • Processed surgical instrument packs and drapes in an autoclave under high pressure and high temperature conditions for use in sterile environments
  • Administered routine, post-operative, and daily treatments to animals in collaboration with the veterinarian
  • Performed preliminary patient workups, which included gathering patient history information, getting the owner's description of symptoms, and documenting the current condition
  • Cleaned the kennels, exam and operating rooms, as well as the animal loading and unloading areas
  • Bathed, trimmed, and provided other grooming services for domestic pets
  • Had an excellent attendance record and was always on time for work

Education

General Studies - Some college (No degree)

Piedmont Technical College - Lex Walters Campus
Greenwood, SC

High School -

Wardlaw Academy
Johnston, SC
01.2001

Skills

  • Pet grooming
  • Communication skills
  • Business operations
  • Fecal, urine and blood testing
  • Supervision
  • Organization
  • Customer/Client relations
  • Scheduling
  • Computer literate
  • Cash Handling
  • Good listening skills
  • Detail-oriented
  • Self-motivated
  • Flexible schedule
  • Collecting and processing payments
  • Organizing and maintaining filing systems

Timeline

Assistant Manager

Dollar General
11.2023 - Current

Associate

Dollar Tree
10.2023 - 02.2024

Assistant Office Manager

USFIBERS
04.2023 - Current

Groomer

Self Employed
07.2006 - 09.2016

Veterinary Assistant

Edgefield Veterinary Clinic
05.1997 - 07.2006

High School -

Wardlaw Academy

General Studies - Some college (No degree)

Piedmont Technical College - Lex Walters Campus
Margaret Freeman