Margaret Gambale
Staten Island,NY
Summary
Invested Social Worker driven to form trusting relationships with clients and advocate for their best interests. Dedicated candidate eager to leverage knowledge in social services and program development.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Lead Care Manager
Richmond University Medical Center
04.2016 - Current
- Coordinated patient care from pre-admission to post-discharge follow-up.
- Documented interactions with clients and/or family that were reflective of assessments performed, assistance provided, and conflict resolution.
- Worked as part of an interdisciplinary team to discuss resident care, gradual dose reductions, and appropriate interventions for behaviors..
- Developed and implemented crisis intervention plans.
- Coordinated discharge planning process and made appropriate referrals prior to the resident's return to the community.
- Reported and investigated abuse, neglect, and exploitation allegations.
- Implemented programs to reduce staff burnout.
- Developed, maintained, and utilized a list of current community resources.
- Implemented discharge follow up procedures to prevent rehospitalization.
- Provided Medicare, Medicaid, and other health insurance assistance.
- Managed crises effectively by remaining calm under pressure while coordinating necessary resources in a timely manner.
- Managed medication adherence and coordinating with NP any changes needed..
- Collaborated with multidisciplinary teams to provide comprehensive care for clients, addressing physical, emotional, and cognitive needs.
- Maintained accurate records to ensure compliance with state regulations on documentation guidelines related to patient assessments or critical incidents reports.
- Coordinated referrals to specialists, hospitalizations, ER visits, and other enabling services for clients
- Developed and implemented individualized care plans and coordinated necessary services to avail quality care for clients.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
Manager
Signature Gifts
02.2008 - 07.2016
- Improved relapse prevention rates with targeted recovery program mentoring.
- Evaluated client progress regularly using evidence-based assessment tools and adapted coaching strategies accordingly for optimal results.
- Improved client recovery rates by developing personalized coaching plans tailored to individual needs.
- Developed and implemented individualized treatment plans.
- Assessed individuals' needs and planned bespoke recovery programs to achieve personalized goals.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Managed and motivated employees to be productive and engaged in work.
- Recruited, interviewed and hired employees
- Accomplished multiple tasks within established timeframes.
- Established team priorities, maintained schedules and monitored performance.
Social Work Intern
Boys & Girls Club Of The Tennessee Valley
05.2014 - 12.2014
- Performed following job duties under the supervision of Social Work Supervisor.
- Investigated all reports of neglect, abuse, and/or exploitation of children.
- Placed and supervised children in foster homes and shelters.
- Maintained regular contact with clients, including visiting clients' homes.
- Facilitated Family Team Meetings.
- Assisted clients in securing appropriate services related to social, medical, financial, legal, child care, home management, and emotional needs.
- Assessed clients for abuse and neglect and compiled documentation for court reports.
- Testified at youth court hearings regarding patients' history and present behavior.
- Offered therapeutic services and crises intervention to emotionally disturbed children and adolescents.
- Supplied crisis intervention and substance abuse services to clients in the community.
Education
Bachelor of Science - Social Work
College of Staten Island
Staten Island, NY2028
Skills
- Verbal and written communication skills
- Client and community outreach
- Psychosocial assessments
- DSM knowledge
- Case management
- Treatment and discharge planning
- Patient Advocacy
- Referral Coordination
- Written and verbal communication
- Client Needs Assessments
- Client Advocay
- Multitasking Abilities
- Task Prioritization
- Goal Setting
- Organize events
Certification
- Certified CRPA
Timeline
Lead Care Manager
Richmond University Medical Center
04.2016 - Current
Social Work Intern
Boys & Girls Club Of The Tennessee Valley
05.2014 - 12.2014
Manager
Signature Gifts
02.2008 - 07.2016
Bachelor of Science - Social Work
College of Staten Island