Margaret Garza
Wharton
Summary
Dynamic and compassionate professional with a rich background in behavioral support and healthcare, notably at El Campo ISD. Excelled in fostering positive peer interactions and managing crises with proven de-escalation techniques. Skilled in medication schedule adherence and emotional regulation support, enhancing patient quality of life. Demonstrated excellence in collaboration with professionals and patient observation, achieving significant improvements in client well-being.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Behavior Aide
El Campo ISD
06.2023 - Current
- Facilitated social skills groups designed to promote positive peer interactions and collaborative problem-solving abilities.
- Reduced classroom disruptions by proactively addressing behavioral issues and utilizing de-escalation techniques.
- Used verbal and physical de-escalation techniques in crisis situations.
- Promoted self-regulation skills among students through explicit instruction on coping strategies, mindfulness techniques, and stress reduction methods.
Boutique Owner
Self Employed Services
06.2019 - 03.2023
- Managed financial operations of the boutique, ensuring accurate bookkeeping and timely payment processing to maintain profitability.
- Established strong relationships with vendors to negotiate favorable terms on merchandise orders while maintaining quality standards.
- Monitored sales data to identify trends, optimize pricing strategy, and make informed decisions for future inventory purchases.
- Optimized website design and user experience for seamless online shopping, leading to increased e-commerce sales.
- Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
- Organized special events to attract new customers including trunk shows, designer meet-and-greets, and seasonal launch parties.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Medication Aide
Sodalis Living Facility
01.2021 - 02.2022
- Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
- Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Reordered medication to maintain adequate supply.
Direct Support Professional Caregiver
Richmond State Supported Living Center
07.2017 - 10.2019
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
- Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
- Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Helped clients manage money, pay bills, and shop for groceries or personal items.
- Managed medications for clients, ensuring proper dosages were taken on schedule and any side effects were promptly reported to healthcare professionals.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Built strong relationships with clients to deliver emotional support and companionship.
House Parent
Texanacenter
11.2016 - 03.2018
- Promoted a sense of belonging among residents by fostering a positive group dynamic that emphasized mutual respect, empathy, and understanding.
- Boosted self-esteem among residents by celebrating individual achievements and encouraging personal growth opportunities.
- Implemented conflict resolution strategies to maintain a harmonious living environment for all residents.
- Completed detailed documentation for each resident''s file regarding behavioral observations, incidents reports, progress notes, and other pertinent information.
Gas Station Attendant
Murphy USA
03.2016 - 10.2016
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Cleaned up gas and other spills in accordance with spill procedures.
Produce Associate
Walmart
07.2015 - 02.2016
- Stocked fruits and vegetables and removed old or poor quality products.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
- Assisted with weekly inventory counts.
- Checked product shelves to review for proper price labels and handled price changes when requested by management.
- Assisted in reducing waste by implementing proper rotation techniques for perishable items.
- Ensured freshness and quality of products by conducting regular inspections and removing expired or damaged items promptly.
Cashier
McDonald's
06.2014 - 06.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Education
No Degree - Certified Clinical Medical Assistant
Genises Education
Wharton, TX11-2024
No Degree - Certified Phlebotomy
Genisis
Wharton, TX03-2021
High School Diploma -
Wharton High School
Wharton, TX06-2015
Skills
- Emotional regulation support
- Special needs
- Daily charting
- Collaboration with professionals
- Personal hygiene assistance
- Social skills training
- Nonviolent communication
- Room preparation
- Data collection
- Incidental teaching
- Autism spectrum
- Positive reinforcement strategies
- Self-care assistance
- Insulin injection administration
- Glucose monitoring
- Problem-solving
- Emergency care
- Monitoring for side effects
- Medication schedule adherence
- Pharmaceutical orders
- Patient observation
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Phlebotomy
- Electronic health records
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
Timeline
Behavior Aide
El Campo ISD
06.2023 - Current
Medication Aide
Sodalis Living Facility
01.2021 - 02.2022
Boutique Owner
Self Employed Services
06.2019 - 03.2023
Direct Support Professional Caregiver
Richmond State Supported Living Center
07.2017 - 10.2019
House Parent
Texanacenter
11.2016 - 03.2018
Gas Station Attendant
Murphy USA
03.2016 - 10.2016
Produce Associate
Walmart
07.2015 - 02.2016
Cashier
McDonald's
06.2014 - 06.2015
No Degree - Certified Clinical Medical Assistant
Genises Education
No Degree - Certified Phlebotomy
Genisis
High School Diploma -
Wharton High School
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