Margaret Giles-Harris
Rochester,Illinois
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. I am level headed and do well under pressure while still doing tasks efficiently and quickly to the best of my ability.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Emergency Medical Technician-Basic
America Ambulance
08.2023 - Current
- Securely transferred patients from emergency site using stretchers, continuing emergency care while en route to medical facility.
- Assisted patients with administration of sublingual nitroglycerin, epinephrine auto-injectors and hand-held aerosol inhalers.
- Provided prehospital emergency medical care, such as hemorrhage control, bandaging, immobilization and hypoperfusion.
- Drove ambulance to location specified by dispatchers, determining most expeditious route based on traffic and weather conditions.
- Assessed emergency scenes to identify any ongoing safety risks, mechanism of injury or nature of illness and total number of patients.
- Calmly managed medical complaints and psychological crises in patients.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Evaluated patient histories to assess and prioritize levels of care.
- Responded to 911 calls for medical emergencies.
- Assisted with lifting and moving patients.
- Administered CPR, oxygen and other life-saving medical treatments.
Patient Care Technician
Memorial Urgent Care
05.2022 - Current
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Collected and transported specimens to prepare for lab testing.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Documented patient information and care activities in electronic health record.
Pharmacy Technician
Walgreens
07.2021 - 12.2021
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Interpreted and processed medication orders under supervision of pharmacist.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Verified prescriptions and drug labels, documents and packages.
- Promoted supplement and nutritional products to maximize sales and customer wellness.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Prepared prescription transfers to other pharmacies.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Dispensed medications to patients in accordance with pharmacist orders.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Efficiently responded to voicemails from healthcare providers and customers.
- Entered patient and medication information into [Software] to generate prescription labels.
- Placed orders for out of stock medications, enabling patients to receive prescriptions on time.
Pharmacy Technician
Walgreens
01.2021 - 06.2021
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Interpreted and processed medication orders under supervision of pharmacist.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Promoted supplement and nutritional products to maximize sales and customer wellness.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Prepared prescription transfers to other pharmacies.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Dispensed medications to patients in accordance with pharmacist orders.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Checked medications for content, accuracy and completeness of drug packaging and labeling.
Education
Associate of Applied Science - Nursing
Lincoln Land Community College
Springfield, IL05.2023
High School Diploma -
Albertus Magnus High School
Bardonia, NY06.2021
Skills
- Payment Processing
- Calm and Level-Headed Under Duress
- Collecting Vital Signs
- Helping With Medication
- Patient Relations
- Quality Assurance and Control
- Answering and Routing Calls
Certification
- Certified Nursing Assistant
- EMT - Certified Emergency Medical Technician
Timeline
Emergency Medical Technician-Basic
America Ambulance
08.2023 - Current
Patient Care Technician
Memorial Urgent Care
05.2022 - Current
Pharmacy Technician
Walgreens
07.2021 - 12.2021
Pharmacy Technician
Walgreens
01.2021 - 06.2021
Associate of Applied Science - Nursing
Lincoln Land Community College
High School Diploma -
Albertus Magnus High School
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