Margaret Glick
Blairsville,GA
Summary
Senior executive with proven track record in driving growth and operational excellence. Adept at strategic planning, project management, and leveraging data to inform decisions. Strong focus on fostering team collaboration and adapting to changing business needs. Highly skilled in leadership, communication, and delivering impactful results.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Senior Director
Cornerstone Advisors
02.2024 - Current
- Cultivated a culture of innovation by promoting creative thinking and encouraging employees to take calculated risks in pursuit of solutions.
- Developed strong relationships with key industry partners, fostering collaboration and mutual growth opportunities.
- Directed design and execution of business transformation initiatives to drive performance, profit optimization and growth opportunities.
Director
Cornerstone Advisors
03.2019 - 02.2024
- Extensive project management of large, complex projects
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Fostered culture of innovation, encouraging development of cutting-edge solutions.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
Program Manager, Senior Consultant
CCG Catalyst Consulting Group
09.2017 - 03.2019
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Facilitated workshops and conducted one-on-one training to educate team members.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Identified program obstacles and communicated possible impacts to team.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
SVP/Chief Operations Officer, ISO, CISSP, CCBTO
Bank of Travelers Rest
04.2012 - 04.2017
- Manage all back office operations including deposit, IT, call center, and credit ensuring appropriate processes and procedures are established to ensure policy and compliance requirements are met, adequate controls are in place, and customer service is maintained while maximizing efficiency
- Develop remediation plans for audit and exam findings
- Responsible for IT oversight including network and telecommunications infrastructure, physical environment and vendor management
- Enterprise project management including conversions of online banking, EFT processing and data communications along with other product introductions and process improvement initiatives
- Establish all IT and Operations policies, risk assessments, strategic operations and technology plan and chair Steering Committee
- Business Continuity Officer responsible for Plan development, risk assessment, oversight, organizational training and testing
- Information Security Officer responsible to establish policies and procedures which protect both systems and information
- Conduct risk assessments, implement control measures and reporting appropriate for the environment
- Manage vendor relationships including due diligence, contract evaluation and ongoing performance measurement
- Member of Compliance Committee
Vice President, Director of Operations, BSA Officer, ISO
NB&T
01.2009 - 05.2012
- Establish and manage Information Security Program
- Develop policies and procedures for deposit, loan, IT, call center and EFT operations ensuring regulatory compliance, responding and remediating audit and exam findings
- Responsible for Business Continuity and Disaster Recovery programs
- Perform software evaluation, acquisition, and implementation
Operations Manager, BSA Officer
NB&T
02.2005 - 01.2009
Assistant Operations Manager
NB&T
02.2002 - 02.2005
Deposit Operations Manager
NB&T
02.2000 - 02.2002
Residential Loan Servicing Manager
NB&T
05.1996 - 02.2000
Education
Bachelor's degree - Business Administration/Marketing
University of Illinois Urbana-Champaign
Urbana, IL01.1991
Graduate School - Operations
Vanderbilt University - Owen Graduate School of Management
Nashville, TNSkills
- Project Management
- Risk Assessment
- Operations Management
- Portfolio Management
- Collaborative leadership
- Team management
- Organizational development
- Issues resolution
Accomplishments
2024 Thought Leadership of the Year Award
2023 Gonzo Award
2021 Top Billable Award
Certification
CISSP, (ISC)²
Timeline
Senior Director
Cornerstone Advisors
02.2024 - Current
Director
Cornerstone Advisors
03.2019 - 02.2024
Program Manager, Senior Consultant
CCG Catalyst Consulting Group
09.2017 - 03.2019
SVP/Chief Operations Officer, ISO, CISSP, CCBTO
Bank of Travelers Rest
04.2012 - 04.2017
Vice President, Director of Operations, BSA Officer, ISO
NB&T
01.2009 - 05.2012
Operations Manager, BSA Officer
NB&T
02.2005 - 01.2009
Assistant Operations Manager
NB&T
02.2002 - 02.2005
Deposit Operations Manager
NB&T
02.2000 - 02.2002
Residential Loan Servicing Manager
NB&T
05.1996 - 02.2000
CISSP, (ISC)²
Bachelor's degree - Business Administration/Marketing
University of Illinois Urbana-Champaign
Graduate School - Operations
Vanderbilt University - Owen Graduate School of Management
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