Maggie Gordon
Hutchinson,KS
Summary
Accomplished Business Office Manager with a proven track record at Oasis Healthcare Staffing, enhancing team efficiency and company engagement through strategic scheduling and community outreach. Expert in office management and staff development, I excel in deadline management and fostering team cohesion. My approach has significantly improved operational workflows and staff morale, showcasing my commitment to excellence and results. Talented professional considered knowledgeable leader and dedicated problem solver. Attention to detail. Quick learner. Excellent typing skills.
Overview
7
7
years of professional experience
Work History
Business Office Manager/Scheduling Coordinator/Travel CNA
Oasis Healthcare Staffing
08.2023 - Current
- Spearheaded community outreach initiatives, improving company's local reputation and engagement.
- Improved team morale and cohesion with regular team-building activities and open communication channels.
- Enhanced team efficiency by streamlining appointment scheduling processes.
- Managed complex scheduling software, leading to reduction in double bookings and scheduling conflicts.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Assistant Manager
Hampton Inn
06.2022 - 08.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Administrative Assistant
Best Transport LLC
01.2018 - 12.2019
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Education
Certification - Certified Nursing Assistant
Hutchinson Community College
Hutchinson, KS08.2013
Certification - Medical Transcription
Silvercreek Medical Transcription Course
Wichita, KS01.2008
High School Diploma -
Heights High School
Wichita, KS08.2001
Skills
- Deadline Management
- Account Reconciliation
- Staff Training and Development
- Office Administration
- Employee Onboarding
- Office Management
- Documentation and control
- Document Management
- Scheduling and calendar management
- Human Resources Management
- Business recordkeeping
- Training and coaching
Timeline
Business Office Manager/Scheduling Coordinator/Travel CNA
Oasis Healthcare Staffing
08.2023 - Current
Assistant Manager
Hampton Inn
06.2022 - 08.2023
Administrative Assistant
Best Transport LLC
01.2018 - 12.2019
Certification - Certified Nursing Assistant
Hutchinson Community College
Certification - Medical Transcription
Silvercreek Medical Transcription Course
High School Diploma -
Heights High School
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