Margaret Griggs
Marana,AZ
Summary
Astute medical administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files. Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using [Software] appointment scheduling system to manage over [Number] patients weekly. Organized and accurate in managing patient flow. Systematic [Job Title] skilled with scheduling, bookkeeping and medical records software. Friendly phone skills for outgoing and incoming calls. Reliable with organization to maintain physical files. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Medical Front Office Receptionist
Dr Jeffrey Loomer MD
05.2008 - 09.2013
- Completed clerical duties and tasks for clinic administration.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Assessed and forwarded procedure and service details to correct coding staff to best categorize for insurance purposes.
- Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
- Organized paperwork such as charts and reports for office and patient needs.
- Completed patient referrals to other medical specialists.
- Completed and filed financial documentation for accounting purposes.
Medical Billing Clerk
Fishkind, Bakewell & Maltzman Eye Care And Surgery Center
09.2005 - 10.2008
- Updated patient financial information to guarantee accuracy.
- Reviewed patient records, identified medical codes and created invoices for billing purposes.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Posted payments and collections on regular basis.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Prepared accounts with past due balances and transferred those cases to collection agency.
- Managed billing calendar and scheduled claims for payments.
- Collected payments and applied to patient accounts.
Education
Medical Secretary
Pima Medical Institute
Tucson, AZ01.2007
Skills
- Certified Medical Administrative Specialist
- Reminder Calls
- Front Desk Operations
- Bookkeeping Support
- HIPAA Guidelines
- Data Entry Software
- Organization and Time Management
- Medical Report Preparation
- Medical Recordkeeping
- Insurance Claims
- Medical Records and Documentation
- CPT Coding
- Referral Verification
- Patient Correspondence
- Referral Tracking
- Accurate Recordkeeping
- Patient Reception
- Online Systems
- Patient Intakes
- Patient Billing
- Teamwork and Collaboration
- Calendar and Appointment Management
- Medical Records Verification
- Accounts Payable and Accounts Receivable
- Appointment Booking
- Prescription Refills
- Office Coordination
- Scheduling Tests and Procedures
- Patient Data Processing
- Reading Comprehension
- Checking Patient Details
cooking, shopping, working, reading
Cooking daily for my family, grocery shopping to prepare daily cooking, working inside my house daily, relax with a good book to read.
Timeline
Medical Front Office Receptionist
Dr Jeffrey Loomer MD
05.2008 - 09.2013
Medical Billing Clerk
Fishkind, Bakewell & Maltzman Eye Care And Surgery Center
09.2005 - 10.2008
Medical Secretary
Pima Medical Institute
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