Margaret Hall
Huntsville,Alabama
Summary
30 years Experienced Executive Secretary provided administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills.
Overview
29
29
years of professional experience
Work History
Executive Secretary/ Administrative Assistant
The University Of Alabama In Huntsville
09.1990 - 01.2020
- Provided direct administrative support to the V. P. for Student Affairs/Office of the Dean of Students events and worked on ad hoc projects. Provided administrative support to direct reports to the Dean of Students/Associate VP for Student Affairs, Student Engagements and Transitions, Minority Mentoring Programs, Student Conduct, Student Life, Orientation and Family Programs, Counseling and Disability Support Services, Student Health Services, Student Government and the Military and Veteran Programs.
- Worked with senior management to initiate new projects and assist in various processes.
- Screened personal and business calls and directed to appropriate party.
- Demonstrated flexibility adapting quickly when new tasks or responsibilities arose, maintaining a high level of performance under pressure.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Volunteered to help with special projects of varying degrees of complexity.
- Assisted in preparation of financial reports, budgeting and forecasting for executive office.
- Orchestrated successful conferences and associated travel for speakers and attendees.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Handled confidential information in professional manner.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Took notes and dictation at meetings.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Enhanced overall office efficiency with proactive problem-solving skills applied to daily challenges or unexpected situations.
- Answered high volume of phone calls and email inquiries.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Boosted morale within teams by fostering a positive work environment with open lines of communication.
- Served as a liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels.
- Developed and implemented office policies and procedures to facilitate smooth workflow.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Collaborated with various departments to develop cohesive strategies for achieving organizational goals.
- Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Updated and maintained confidential databases and records.
- Delivered services to customer locations within specific timeframes.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Developed strategies to streamline and improve office procedures.
- Managed department budgets and generated financial reports for management review.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Associate of Science - Secretarial Studies And Office Administration
J. F. Drake State Technical Collage
Huntsville, AL08.1979
Skills
- Document Preparation
- Veteran Certifying Official
- Documentation and Recordkeeping
- File Management
- Travel Arrangement Coordination
- Staff Training
- Administrative Support
- Report Generation
- Customer Service
- Appointment Setting
- Microsoft Office
- Payroll Processing
- Records Management Databases
- Time Management
Timeline
Executive Secretary/ Administrative Assistant
The University Of Alabama In Huntsville
09.1990 - 01.2020
Associate of Science - Secretarial Studies And Office Administration
J. F. Drake State Technical Collage