Summary
Overview
Work History
Education
Skills
Timeline
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Margaret Harness

Palmetto,FL

Summary

Dependable Receiving Associate with 2 years of experience. Consistently completes tasks quickly with exceptional eye for detail and commitment to taking initiative. Successful at monitoring products for quality and following directions. Alert Receiving Associate with extensive knowledge of warehouse organization and safety. Committed to high-quality department operations with strong knowledge of shipping documents and quality assurance protocols. Successful at collaborating with other team members to facilitate scheduling and accurate inventory management. Hardworking Shipping Associate accustomed to lifting 20+ pounds repetitively. Possesses basic math skills and punctual nature. Works well in team environments.

Overview

30
30
years of professional experience

Work History

Sales Associate/Receiving Clerk

Bealls
06.2022 - Current
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
  • Maintained tidy, organized and safe work area to comply with cleanliness standards.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Answered constant flow of customer calls with minimal wait times.
  • Processed customer service orders promptly to increase customer satisfaction.

Switchboard Operator/ Cashier / Permitting Tech

Manatee County Government
08.1999 - 07.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register to record transactions accurately and efficiently.
  • Learned duties for various positions and provided backup at key times.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Cosmetologist

Fantastic Sams
08.1993 - 07.2015
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Processed payments, entering sales in register for prompt customer service.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.

Education

High School Diploma -

Herscher High School
Herscher, IL
05.1973

Skills

  • Training and Development
  • Performance Goals
  • Shipping and Receiving
  • Basic Mathematical Calculations
  • Customer Satisfaction
  • Handheld Scanners
  • Product and Materials Sorting
  • Production Organization

Timeline

Sales Associate/Receiving Clerk

Bealls
06.2022 - Current

Switchboard Operator/ Cashier / Permitting Tech

Manatee County Government
08.1999 - 07.2015

Cosmetologist

Fantastic Sams
08.1993 - 07.2015

High School Diploma -

Herscher High School

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Margaret Harness