Margaret Hayes
Springfield,OR
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
36
36
years of professional experience
Work History
Service & Repair Coordinator
GCC
Portland, OR
06.2019 - 09.2024
- Produced cost estimates for field service and repair jobs.
- Purchased and expedited, as needed, all material needed for every job.
- Coordinated with technicians to ensure timely completion of all jobs.
- Monitored the progress of field service and repair orders, and provided status updates to customers.
Member/Owner
HP Ventures LLC
Springfield, OR
09.2010 - 11.2023
- Managed daily operations, including hiring and training staff
- Hired and trained new managers
- Implemented employee onboarding & training programs to promote employee retention
- Developed and maintained policies and procedures for the organization
- Provided leadership, insight, mentoring and resolution skills to management team
- Handled all aspects of payroll
Project Manager
Lane County Glass
Eugene, OR
03.2017 - 06.2019
- Reviewed construction drawings to identify glass needs for the project, which included storefronts, windows, and entrances.
- Produced cost estimates to contractors.
- Purchased all materials needed for each project.
- Monitored and coordinated with technicians to ensure timely delivery and installation.
Director of Operations
Valin Corporation
Portland, OR
04.1988 - 11.2016
- Brief summary of my early career: Credit and Collections Specialist, Purchasing Agent, Purchasing Manager, Director of Operations.
- Responsibilities included: Inventory Control, Managed Purchasing Department, Customer Service Team, and Service Technicians.
Skills
- Decision-Making
- Policy and Procedure Writing
- Organizational Skills
- Process Improvement
- Problem-solving aptitude
- Reliability
- Attention to Detail
- Customer Service
Timeline
Service & Repair Coordinator
GCC
06.2019 - 09.2024
Project Manager
Lane County Glass
03.2017 - 06.2019
Member/Owner
HP Ventures LLC
09.2010 - 11.2023
Director of Operations
Valin Corporation
04.1988 - 11.2016
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