Margaret Hlavaty
Candler,NC
Summary
As a senior at Western Carolina University in the Emergency and Disaster Management Program, I am set to earn my Bachelors of Science in May 2025. I am a responsible and motivated student ready to apply education and relevant experience in the workplace. As a local to Western North Carolina, I am eager to assist and serve my community through times of disaster and have the opportunity to serve other communities in their time of need. I offer excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. I am dedicated, flexible, hardworking, and committed to improving disaster preparedness, response, recovery, and mitigation.
Overview
16
16
years of professional experience
Work History
Private Nanny
The Croop Family
Candler, NC
01.2022 - Current
- Developed lasting, professional relationships with family and children by encouraging open communication and delivering feedback.
- Created nurturing, safe environments to promote emotional, social, and intellectual growth by being patient, kind, understanding, and empathetic.
- Responded quickly in emergency situations, such as falls, illness, and choking situations, by using sound judgment and problem-solving skills, by being alert, responsive, and proactive.
Associate Team Lead
Whole Foods Market Inc
Asheville, NC
01.2018 - 01.2022
- Ensured compliance with company policies, procedures, and quality standards by adhering to guidelines put in place by corporate leaders, which included completing reports, maintaining inventory, attending weekly conference calls, performing department audits, and executing executive duties such as training, scheduling, and job performance reviews.
- Promoted to a leadership position in recognition of a strong work ethic, dedication to team environments, and by providing exceptional service to both team members and customers alike.
- Personally developed and implemented an inventory analysis tool in company-used software called Data Monster, which was commended by many regional leaders. This system was eventually used by over 15 stores in the region by the time of my departure from the company in 2021.
- Assessed company operations for compliance with safety standards. Followed ordinances set by the Department of Health, OSHA, EverClean, and ServSafe. Consistently received passing scores from all organizations and audits.
Administrative Support
Forest Lodge Catering
Warren, NJ
06.2009 - 09.2017
- Provided administrative support to senior management staff members by being efficient, readily available, flexible, and tenacious. Willing and available to perform any task at a moment's notice and fill in to cover employee call-outs and breaks. Corporate catering grounds with many odd jobs, many shifts spent rotating from office tasks to food service, to payroll services, to medical assistance, and children's activities, to name a few.
- Provided excellent service and attention to customers when face-to-face or through phone conversations, always professional, pleasant, positive, and eager to help.
- Completed day-to-day duties accurately and efficiently. Worked directly with an average daily customer count of 50 to 5,000 people, and was able to handle all volumes of guests with professional and calm composure.
Disney College Program Intern
The Walt Disney Company
Orlando, FL
07.2016 - 01.2017
- Attended and passed ELLIS Lifeguard Certification protocol, which allowed for daily monitoring of pool and resort guests. This included responding quickly and performing emergency rescues when necessary.
- Participated in monthly training courses to stay up to date in water rescue techniques, which included first aid and CPR training, VAT water rescues, and single and double rescuer tactics and techniques.
- Collaborated closely with team to identify issues and quickest methods for remediation. Participated in daily briefings that assessed issues and developed protocol to address the situation, such as how to handle particularly large or unruly crowds, weather conditions, and medical emergencies.
EMT
Atlantic Ambulance Corporation
Livingston, NJ
09.2014 - 09.2015
- Responded to 911 calls for assistance with medical emergencies, which included performing basic life support, including CPR and airway management, trauma management, and handling emergent situations with professionalism and empathy.
- Assisted in the transport of patients from accident scenes, hospitals, medical facilities, and residences safely in both emergent and non-emergent situations.
- Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules, and followed guidelines put in place by the State.
- Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery via phone, radio, email, and electronic communication.
- Maintained all necessary certifications required by Atlantic Ambulance Corporation and the State of New Jersey, such as EMT licensure, CEUs, CPR, MAV, FEMA courses, and department trainings.
Education
Bachelor of Science - Emergency And Disaster Management
Western Carolina University
Cullowhee, NC05-2025
Associate of Arts - Liberal Arts And General Studies
Raritan Valley Community College
Somerville, NJ05-2015
High School Diploma -
Somerset County Vocational And Technical HS
Bridgewater, NJ09-2013
CEUs -
FEMA Emergency Management Institute
Web-Based Skills
- Interpersonal Skills
- Excellent Communication
- Volunteer Coordination
- Community Relations
- Adaptability
- Incident Management
- Leadership Skills
- Teamwork and Collaboration
Volunteer Experience
2024
Hands On Asheville, United Way of Buncombe County
Hurricane Helene Relief Efforts
Receiving, Sorting, and Processing Donations for Hurricane Victims
10/12/2024 - 10/13/2024
10 Hours
2022
Bounty and Soul, Asheville North Carolina
Food Rescue and Donation Sorting and Packing
12 Hours
2019-2020
Asheville Music Professionals
Concert and Event Volunteer
12 Hours
2009-2013
Sandy Hook Beach Sweep
Cleaning Shorelines
24 Hours
2011-2018
South Bound Brook First Aid Squad
Volunteer EMT
Held Various Executive and Operational Positions such as Captain 2012, Treasurer 2013, President 2014
Maintained EMT, CPR, and CEUs
12-36 Hours Per Week
Over 5,000 Volunteer Hours
Licensed from 2011-2019
Accomplishments
- 2024 Dean's and Chancellor's List Recipient
- 2024 National Society of Leadership and Success Inductee
- 2022-2024 WCU Honor Roll Recipient
- 2013 National Honor Society Inductee
- 2013 National Technical Honor Society Inductee
- 2013 NCAA Scholar Athlete Award Recipient
- 2013 NJ SkillsUSA Gold Medal Recipient
- 2012 NJ SkillsUSA Bronze Medal Recipient
Timeline
Private Nanny
The Croop Family
01.2022 - Current
Associate Team Lead
Whole Foods Market Inc
01.2018 - 01.2022
Disney College Program Intern
The Walt Disney Company
07.2016 - 01.2017
EMT
Atlantic Ambulance Corporation
09.2014 - 09.2015
Administrative Support
Forest Lodge Catering
06.2009 - 09.2017
Bachelor of Science - Emergency And Disaster Management
Western Carolina University
Associate of Arts - Liberal Arts And General Studies
Raritan Valley Community College
High School Diploma -
Somerset County Vocational And Technical HS
CEUs -
FEMA Emergency Management Institute
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