Summary
Overview
Work History
Education
Skills
Timeline
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Margaret Hoffman

Shelby Township,MI

Summary

Adept at fostering strong client relationships and delivering high-quality service, as demonstrated during my tenure at Papa Joes Market and Catering. My background spans roles from Dog Groomer to Sous Chef, where I honed skills in efficient process management and teamwork. Known for reliability and creative menu planning, I consistently enhance customer satisfaction and operational efficiency.

Overview

12
12
years of professional experience

Work History

Dog Groomer

Self Employed
06.2021 - Current
  • Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
  • Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
  • Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.

Food Service Worker

Aramark Catering
01.2024 - 12.2024
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Food Prep to make for lunch/dinner

Food Truck Sales Assistant

Krack Kandy
06.2022 - 09.2024
  • Processed transactions accurately while maintaining a high level of customer service.
  • Accepted orders and packed food for takeout and delivery.
  • Ensured cleanliness and safety within food truck, adhering to local health department guidelines.
  • Enhanced overall efficiency with thorough knowledge of menu offerings, ingredients, and allergen information.
  • Planned daily menus and prepped food for service.

Chef

Forte Belanger
09.2019 - 03.2020
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.
  • Optimized food preparation processes, implementing time-saving techniques without compromising quality.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.

*job closed due to covid*

Sous Chef

Papa Joes Market and Catering
02.2013 - 10.2019
  • Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
  • Participated in menu planning meetings, offering creative input that led to new signature dishes garnering rave reviews from guests.
  • Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.

Education

Associates Degree - Culinary

OSTC
Pontiac, MI
06.2012

High School Diploma -

Rochester High School
Rochester Hills
05.2012

Skills

  • Relationship building
  • Reliability and punctuality
  • Marketing and promotion
  • Dependable and responsible
  • Teamwork and collaboration
  • Customer service

Timeline

Food Service Worker

Aramark Catering
01.2024 - 12.2024

Food Truck Sales Assistant

Krack Kandy
06.2022 - 09.2024

Dog Groomer

Self Employed
06.2021 - Current

Chef

Forte Belanger
09.2019 - 03.2020

Sous Chef

Papa Joes Market and Catering
02.2013 - 10.2019

Associates Degree - Culinary

OSTC

High School Diploma -

Rochester High School
Margaret Hoffman