Michael (Tony) A. Holmes
St. Stephen,SC
Summary
Professional site operations leader equipped with extensive experience in managing diverse teams and streamlining site activities with diverse populations. Excels in fostering collaborative environments and adapting to dynamic project needs.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Site Lead
AccessAbility
06.2020 - Current
- Improved site efficiency by implementing streamlined processes and procedures.
- Responsible for driving and maintaining Ability Thrift RV on and off sites, coordinating with school officials for all learning events.
- Promoted a culture of continuous learning by offering professional development opportunities to participants and team members.
- Developed effective communication channels between onsite teams and offsite management staff.
Office Assistant/Event Coordinator
Crazy Dutchman Catering
06.2019 - 05.2020
- Respond to calls and emails regarding booking weddings, graduation parties and various special events.
- Assist with day to day billing, corresponding and scheduling appointments, assisting director with payroll and human resources as needed.
- Maintain up to date proficiency in utilizing specific event scheduling software for calendar planning, proposals, financials, and windows-based programs.
- Continue to maintain outstanding written and verbal communication skills and rapport with clients to ensure their best possible experience, including tracking and trending satisfaction and quality assurance.
Event Coordinator/Office Assistant
Gance’s Complete Catering
09.2018 - 04.2019
- Coordinate Day to Day operations between customers, office and kitchen staff
- Respond to calls and emails regarding booking weddings, graduation parties and various special events
- Constant point person on intimate gatherings, fundraisers and multiple types of events
- Assist with quality assurance in the kitchen to maintain standards of food service, presentation and taste for wedding tasting, corporate and social events
- Provide coordination between vendors and clients
- Assist with day to day billing, corresponding and scheduling appointments
- Maintain up to date proficiency in utilizing specific event scheduling software for calendar planning, proposals, financials, and windows-based programs
- Lead point person with all private dining setup and execution of all events, supervising and assisting as needed with kitchen staff, servers, clean up, loading and unloading of food and equipment as needed, and post event follow up regarding satisfaction
- Development of event proposals with customers, review and negotiation of event costs, and collection of funds/deposits/final bills
- Continue to maintain outstanding written and verbal communication skills and rapport with clients to ensure their best possible experience
- Coordinate linkage and referrals to community partners regarding rentals of dishware, linens, equipment and space, as needed
- Sales calls, visits and follow up regarding complimentary samplings in the community
Banquet Chef/Line Cook/Prep Cook
Joey’s Italian Ice Co. Inc./DeGennaro’s At EnJoie Banquet/Events Center and Restaurant
06.2018 - 09.2018
- Worked as the prep cook and head cook for DeGennaro’s At EnJoie golf course restaurant. Provided lunch and dinner service for guests and golfers. Maintained cleanliness of work stations and adhered to all food safety guidelines. In charge of organization of walk in refrigerator and freezer as well as maintaining inventory status and assisting in ordering food items.
- Worked as the head cook during banquet events/receptions for upwards of 200 people depending on the event. Maintained multiple stations of food preparation and able to multitask with different cook times in order for all food items and food service to be ready simultaneously. Able to follow prep sheets for each event and work well independently as well with others. Worked in conjunction with other staff members for cleanup and dishes after all events.
Independent Living Skills Trainer/Service Coordinator
A Reflection of You Counseling and Support Services, Inc.
04.2017 - 06.2018
- Conducted Functionally Based Assessments, developed detailed goal plans and worked with individuals on the TBI and NHTD Waiver Programs, one on one in their home and communities to learn strategies to assist them to reach their goals to become more independent.
- Attended Team Meetings in support of individuals on the Waiver Programs, as well as writing Individual Service Reports every 6 months and updated DGP’s.
- Provide Service Coordinator, linkages and referrals, development of Service Plans, Addendums and all attachments, as well as conducting Team Meetings and advocating for individuals on the TBI and NHTD Waiver in their goals of living safely and as independent as possible in their homes and communities, avoiding need for higher level of care placement.
Independent Living Skills Trainer/Service Coordinator
Access To Home Care Services, Inc.
01.2016 - 04.2017
- Conducted Functionally Based Assessments, developed detailed goal plans and worked with individuals on the TBI and NHTD Waiver Programs, one on one in their home and communities to learn strategies to assist them to reach their goals to become more independent.
- Attended Team Meetings in support of individuals on the Waiver Programs, as well as writing Individual Service Reports every 6 months and updated DGP’s.
- Provide Service Coordinator, linkages and referrals, development of Service Plans, Addendums and all attachments, as well as conducting Team Meetings and advocating for individuals on the TBI and NHTD Waiver in their goals of living safely and as independent as possible in their homes and communities, avoiding need for higher level of care placement.
Family Advocate
Opportunities for Broome – Head Start Division
09.2014 - 01.2016
- Provide Service Coordination and support to children as well as families of children in the Head Start preschool program for case load of 32 families of income eligibility, in crisis, or with disabilities.
- Initiated linkage and referrals to community resources for all family members.
- Schedule regular home visits to conduct quarterly comprehensive Family Well-Being Assessment Scales identifying strengths and weaknesses with all functional activities and areas, setting goals and developing treatment plan to provide interventions, as well as setting up referrals as needed.
- Worked with families ongoing in all life skills areas to develop skills, strategies and resources providing teaching, training and interventions as well as ongoing assessment.
- Coordinated with community entities such as Social Services, Office of Children and Family Services, Catholic Charities, local school systems, health departments, counseling and education services, and local agencies.
- Provided advocacy for children and family members with obtaining assistance, entitlements, and benefits to better support family health and well-being.
- Assisted education team in early recognition and early intervention programs such as Handicapped Children’s Association, Wyoming Children’s Conference, etc. for children between the ages of 3-5.
- Assisted Special Services Coordinator in facilitating process and follow-through for children and families with physical therapy, occupational therapy, speech therapy, psychological evaluations, and various programs as needed.
- Liaison between Endicott Head Start Center and George F. Johnson Elementary School. Only Family Advocate assigned to office inside the school, specifically chosen to spearhead trial program between Head Start and School system, by Supervisor Scott Montgomery, Family Advocate Coordinator.
- Coordinated and served as resource person to parent committees.
- Recruited children and families for Head Start, Parent Committees, and completed enrollments including follow through with all admission paperwork to include necessary medical documentation and education assessments when needed.
- Maintained all mandatory trainings and in-services including confidentiality, CPR/First Aid, Mandatory Reporter Training, MAT Training, and attended Family Development Course.
Education
Family Development Credentials Course -
University of Connecticut
01.2015
Computer Support Technology Certification - undefined
OCM BOCES
Liverpool, NY01.2000
undefined
Army
Ft. Drum, NY01.1998
Undergraduate Studies - undefined
William Paterson University
Wayne, NJ01.1995
Skills
- Operations management
- Mentoring and coaching
- Quality assurance
- Human Resources
- Human Services
- Independent Living Skills
- Service Coordination
Certification
- Computer Hardware Support, C-Tech Copper Cabling-August 2000
- CDL Class C License, 2014
- CPR/First Aid, Infants, Toddlers and Adults, 2015
- MAT Certification, 2015
- ILST Certificate & SC Certificate- NHTD Waiver Program
- ILST and SC Trained for TBI Waiver Program
Timeline
Site Lead
AccessAbility
06.2020 - Current
Office Assistant/Event Coordinator
Crazy Dutchman Catering
06.2019 - 05.2020
Event Coordinator/Office Assistant
Gance’s Complete Catering
09.2018 - 04.2019
Banquet Chef/Line Cook/Prep Cook
Joey’s Italian Ice Co. Inc./DeGennaro’s At EnJoie Banquet/Events Center and Restaurant
06.2018 - 09.2018
Independent Living Skills Trainer/Service Coordinator
A Reflection of You Counseling and Support Services, Inc.
04.2017 - 06.2018
Independent Living Skills Trainer/Service Coordinator
Access To Home Care Services, Inc.
01.2016 - 04.2017
Family Advocate
Opportunities for Broome – Head Start Division
09.2014 - 01.2016
Computer Support Technology Certification - undefined
OCM BOCES
undefined
Army
Undergraduate Studies - undefined
William Paterson University
Family Development Credentials Course -
University of Connecticut
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