Margaret Holmes Saffold
Los Angeles,CA
Summary
Goal-oriented manager with distinguished experience in multiple industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
19
19
years of professional experience
Work History
Content Moderator
Discord
01.2022 - Current
- Maintained a high level of accuracy in identifying and flagging prohibited materials, resulting in improved site quality.
- Supported user satisfaction through prompt resolution of reported concerns regarding offensive or inappropriate material.
- Prevented potential legal issues by enforcing compliance with local regulations and company policies related to user-generated content.
National Sales Manager
Swift Supply Chain Services
03.2021 - Current
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Increased sales revenue by implementing innovative marketing strategies and effective sales team management.
- Achieved consistent year-over-year growth in both revenue generation and territory expansion through strategic planning and execution.
Owner
KidzPix USA
02.2012 - 04.2017
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Established foundational processes for business operations.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
National Sales Manager
Little Masterpiece Studio
11.2004 - 02.2012
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Increased sales revenue by implementing innovative marketing strategies and effective sales team management.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
BBA - Business Management
Western Sydney University
Sydney Australia 03.2004
Completed High School Certificate -
St. Mary's High School
Sydney, Australia01.2000
Skills
- Relationship Building
- Attention to Detail
- Strategic Planning
- Analytical and Critical Thinking
References
Available upon request
Timeline
Content Moderator
Discord
01.2022 - Current
National Sales Manager
Swift Supply Chain Services
03.2021 - Current
Owner
KidzPix USA
02.2012 - 04.2017
National Sales Manager
Little Masterpiece Studio
11.2004 - 02.2012
BBA - Business Management
Western Sydney University
Completed High School Certificate -
St. Mary's High School
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