Margaret (Peggy) Ingleson
Petoskey,MI
Overview
28
28
years of professional experience
1
1
Certification
Work History
Cashier/Customer Service
Corner Grocer
09.2008 - 05.2021
- I handled all aspects of the store
- Customer service is a strong suit of mine
- I am only 1 of 2 individuals the owners have ever left the store management to while they vacationed.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Legal Assistant/Office Manager
Plunkett Cooney
08.1993 - 09.2013
- I handled all aspects of office management as well as being a legal assistant to one of the firm's Partners.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
Education
Part time College Courses in Accounting -
Lake Superior State University
Sault Sainte Marie, MI05.1991
Skills
- Customer Service (10 years)
- Food Service (10 years)
- Crew Member (10 years)
- Cash Handling (10 years)
- General Ledger Accounting (10 years)
- Accounting (10 years)
- Accounts Payable (10 years)
- Bank Reconciliation (10 years)
- Office Management
- Computer skills
- Animal care
- Pet care
- Cash handling and management
- Customer Relations
- Professionalism and Courtesy
- Staff Training
Certification
Driver's License, 01/01/2023, 10/01/2026
Timeline
Cashier/Customer Service
Corner Grocer
09.2008 - 05.2021
Legal Assistant/Office Manager
Plunkett Cooney
08.1993 - 09.2013
Part time College Courses in Accounting -
Lake Superior State University