Overview
Work History
Education
Skills
Certification
Timeline
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Margaret (Peggy) Ingleson

Petoskey,MI

Overview

28
28
years of professional experience
1
1
Certification

Work History

Cashier/Customer Service

Corner Grocer
09.2008 - 05.2021
  • I handled all aspects of the store
  • Customer service is a strong suit of mine
  • I am only 1 of 2 individuals the owners have ever left the store management to while they vacationed.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Legal Assistant/Office Manager

Plunkett Cooney
08.1993 - 09.2013
  • I handled all aspects of office management as well as being a legal assistant to one of the firm's Partners.
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Completed electronic filings, initiated billing statements, and managed firm administrative matters.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.

Education

Part time College Courses in Accounting -

Lake Superior State University
Sault Sainte Marie, MI
05.1991

Skills

  • Customer Service (10 years)
  • Food Service (10 years)
  • Crew Member (10 years)
  • Cash Handling (10 years)
  • General Ledger Accounting (10 years)
  • Accounting (10 years)
  • Accounts Payable (10 years)
  • Bank Reconciliation (10 years)
  • Office Management
  • Computer skills
  • Animal care
  • Pet care
  • Cash handling and management
  • Customer Relations
  • Professionalism and Courtesy
  • Staff Training

Certification

Driver's License, 01/01/2023, 10/01/2026

Timeline

Cashier/Customer Service

Corner Grocer
09.2008 - 05.2021

Legal Assistant/Office Manager

Plunkett Cooney
08.1993 - 09.2013

Part time College Courses in Accounting -

Lake Superior State University

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Margaret (Peggy) Ingleson