MARGARET JAMES
Kingwood,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
35
35
years of professional experience
Work History
Tax Clerk
HUMBLE ISD
Humble, TX
12.2018 - 02.2026
- Executed payment processing operations for various transaction methods to ensure seamless customer transactions.
- Managed batch balancing, prepared deposits, and entered data into Munis system for accurate financial reporting.
- Executed preparation of litigated refunds, ensuring compliance with strict guidelines.
- Oversaw preparation of tax certificate requests. Facilitated tax lien transfers and negotiated installment agreements. Managed ongoing installment agreements to ensure compliance.
- Provided exceptional customer service through in-person and phone interactions, fostering professional relationships.
- Executed operations of 10-key calculators and copy machines to ensure accurate calculations and document production.
Housekeeper
HOSPITAL HOUSEKEEPING SYSTEMS
Kingwood, TX
10.2017 - 12.2018
- Performed cleaning and sanitization of patient rooms, public restrooms, and nurse's stations to maintain a hygienic environment.
- Assisted with patient check-outs and room discharges. Replaced used linens with clean ones in patient rooms. Supported various hospital units by performing assigned tasks.
- Executed removal of substantial trash volumes and ensured proper disposal in designated areas.
- Ensured compliance with safety protocols to maintain a secure working environment while handling cleaning chemicals and equipment.
Cashier
MICHAELS STORES
Humble, TX
03.2016 - 10.2018
- Executed accurate and efficient processing of customer transactions, managing cash, check, and card payments.
- Delivered exceptional customer service by warmly greeting customers and effectively addressing inquiries and concerns.
- Assisted with merchandise returns and recovery processes. Supported end-of-night closing procedures. Maintained a clean and organized work area.
Human Resource Administrative Assistant
APAC CUSTOMER SERVICES
Humble, TX
03.1991 - 11.2014
- Managed employee record systems to support operational efficiency, focusing on accuracy in personal data, attendance tracking, and performance assessments.
- Coordinated and ensured accuracy of essential onboarding documents, including direct deposit forms, W-4, and payroll documentation.
- Streamlined unemployment claims response processes, resulting in improved efficiency in managing hearing notices calendar.
- Facilitated monthly training sessions for supervisors and managers to enhance team performance.
- Executed termination processing and managed attrition data to improve onboarding efficiency.
- Protected confidential HR data to ensure compliance while managing employee records and discussions.
Education
High School Diploma -
CYPRESS FAIRBANKS HIGH SCHOOL
Houston, TXSkills
Housekeeping
Accounts Receivables
Customer Service
Microsoft Word
Microsoft Excel
Payment Processing
Data Entry and Ten Key
Timeline
Tax Clerk
HUMBLE ISD
12.2018 - 02.2026
Housekeeper
HOSPITAL HOUSEKEEPING SYSTEMS
10.2017 - 12.2018
Cashier
MICHAELS STORES
03.2016 - 10.2018
Human Resource Administrative Assistant
APAC CUSTOMER SERVICES
03.1991 - 11.2014
High School Diploma -
CYPRESS FAIRBANKS HIGH SCHOOL