Margaret Johnson

* I am responsible for ensuring the office is run efficiently while ensuring patients are checked in and out properly.

* I oversee accounts receivable, make weekly and daily bank deposits, and assist patients with billing questions and payments.

* Also assist physicians with ensuring invoices are accurate before paying.

*Oversee all personnel from interviews to 90-day evaluations and even exit paperwork.

*Responsible for payroll and time-off requests.

*I run monthly and quarterly reports for the Physicians and our CPA.

*Ensure the physician's licenses, DEA numbers, and hospital credentials are renewed promptly. Also ensuring enough staff are on site for day-to-day business.

* I am also a notary for any office needs.

• Assisted with account setup, ensuring all necessary information was collected and inputted correctly to facilitate accurate payment processing.
• Delivered high-quality work under tight deadlines while maintaining attention to detail resulting in increased productivity.
• Posting all payments and making daily bank deposits. These responsibilities were followed by balancing daily.
• Ran monthly and quarterly reports, including a Medicare Credit Report.
• Verified patient insurance information, Also ran monthly statements that were sent to the patients.
• Handles all Medicare issues that require corrections.
• I would assist as needed in the credentialing for the therapist.
• Supported audit preparation efforts by gathering required documentation and responding to auditor inquiries regarding accounts receivable activity.

• Processed claims throughout all insurance companies with an emphasis on Medicare claims.
• Enhanced customer satisfaction by efficiently managing patient's accounts.
• I was also responsible for three clinic's claims and patient accounts also assisted the office manager when requested with billing questions and payments.
• I posted all Medicare monies electronically and personal payments.

* 5/2011 I stepped up to Billing Manager while simultaneously performing my duties as an insurance claims specialist II.

* I ensured all payments were posted on time, and also performed the end-of-the-month close-out reports to verify the month was balanced.

* Was responsible for employees time off request and making sure that all employees were completing their job duties promptly and efficiently.

* I assisted all employees with ensuring they had the training necessary to complete their duties.

* 04/2014 I stepped down as Billing Manager and continued my duties as an Insurance Claims Specialist II.