Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Margaret Jordan

Hilliard

Summary

I have 20 years of experience in the Data Entry field with a typing speed of 54 wpm. I have taken classes and worked at a few jobs that have given me the experience that I have. I have also done volunteer work and was also given the opportunity to work remotely in previous jobs as well. Experienced Office Administration Professional experienced
optimizing productivity, efficiency and service quality across various
environments. Highly dependable, ethical and reliable support
specialist with over 10 years of experience in Business Management

Overview

20
20
years of professional experience
1
1
Certification

Work History

Beauty Advisor-Store CCC

CosmoProf
05.2022 - Current
  • Selling beauty products to professionals/Customer Service and stocking products.
  • Recommended specific hair and beauty products to meet
    individual customer needs.
  • Processed payments, entering sales in register for over 25
    customers per day, delivering prompt customer service.
  • Developed in-depth product knowledge and kept up to date with
    latest trends in beauty to avail of resources and apply best
    practices.
  • Used in-store system to locate inventory and place special orders
    for customers.
  • Created inviting environment for customers by maintaining store
    organization and cleanliness.

Office Specialist/Volunteer

LifeCare Alliance
01.2004 - Current
  • Lots of volunteer work doing Data Entry, filing papers, answering calls, mailing letters & delivering meals to houses.
  • Provided clerical support to company employees by copying,
    faxing, and filing documents.
  • Interacted with over 100 customers by phone, email, or in-person
    to provide information.
  • Delivered meals to residents homes
  • Involved in community engagement opportunities
  • Coordinated and executed marketing campaigns to generate new
    leads and sales opportunities.

Underground Damage Specialist

American Electric Power
10.2018 - 08.2021
  • Data Entry/Map Searching to see if its safe to dig or do construction work for construction workers.
  • Listened and responded to customer requests and forwarded
    necessary information to superiors.
  • Maintained current understanding of market conditions,
    compliance standards and best practices.
  • Responded to emails during utility emergencies to protect integrity
    of machinery and conserve resources.
  • Compiled data and reviewed information for accuracy prior to
    input.
  • Managed documents by organizing forms, making photocopies,
    filing records, preparing correspondence, and creating reports.

Utility Billing Specialist

Cass Information Systems
10.2017 - 10.2018
  • Updating and loading data for utility bills for different businesses.
  • Generated and submitted invoices based upon established
    accounts receivable schedules and terms.
  • Researched and resolved billing discrepancies to enable accurate
    billing.
  • Identified, researched, and resolved billing variances to maintain
    system accuracy and currency.
  • Worked with multiple departments to check proper billing
    information.
  • Processed and verified invoices to secure accuracy of billing
    information.

Education

Associate's degree - Business Administration

Columbus State Community College
Columbus, OH

High School Diploma -

Columbus West High School
Columbus, OH
06.2006

Skills

  • Data Entry (10 years)
  • Front Desk (5 years)
  • Retail Sales (10 years)

Certification

Cosmetology License- 11/24/2007

Hairstyling, Lash extensions and Facial waxes.

References

Angela Vargas- 801-200-6279. Email: aaloves14@gmail.com

Daria Kirksy- 614-301-8779. Email: daria.kirksy6@gmail.com

Timeline

Beauty Advisor-Store CCC

CosmoProf
05.2022 - Current

Underground Damage Specialist

American Electric Power
10.2018 - 08.2021

Utility Billing Specialist

Cass Information Systems
10.2017 - 10.2018

Office Specialist/Volunteer

LifeCare Alliance
01.2004 - Current

Associate's degree - Business Administration

Columbus State Community College

High School Diploma -

Columbus West High School

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Margaret Jordan