Summary

Work History

Education

Skills

Software

Timeline

Margaret Kiser

Lancaster,MO

Summary

Office work with over 15 years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Maintained organized, current and efficient office records by consistently addressing issues and keeping files properly stored. Effectively reduced inefficiencies and storage needs by archiving aging files and eliminating redundancies. Systematic and knowledgeable with strong attention to detail and strong work ethic.

Work History

Administrative Assistant

Wildﬂower Community Association

Unionville , Missouri

2016.07 - 2020.04

Coordinated bookkeeping activities in QuickBooks, Excel, and word including invoicing and accounts payable.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Completed accurate and efficient AP/AR actions and resolved discrepancies to maintain compliant accounts.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Provided clerical support by copying, faxing and filing documents.
Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
Received and routed business correspondence to correct departments and staff members.
Checked documentation for accuracy and validity on updated systems.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.

Office Clerk

Hometown Medical and Equipment

Unionville , MO

2015.02 - 2016.07

Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Processed payments and documented account changes for financial accuracy and transparency.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Managed multi-line telephone system and greeted claimants during office visits.
Delivered clerical support by efficiently handling wide range of routine and special requirements.
Completed and filed financial documentation for accounting purposes.
Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
Organized paperwork and reports for office and patient needs.
Verified insurance coverage to prepare for upcoming patient appointments.
Communicated with patients regarding payments on outstanding accounts.

Secretary

Benton County Sheriff's Dept

Warsaw , MO

1994.05 - 2015.08

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Received, sorted and distributed correspondence to staff members.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Kept reception area clean and neat to give visitors positive first impression.
Received and routed business correspondence to correct departments and staff members.
Managed reception area, including greeting and directing visitors, answering telephone calls and receiving packages.
Completed accounting functions such as payroll and expense tracking.
Prepared and proofread documentation, spreadsheets and presentations for department use.
Provided clerical support to employees by copying, faxing and filing documents.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Maintained daily reports and advised executive leaders in decision-making processes.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Developed recordkeeping systems for employee records and company documents to optimize operations and reduce project lags.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Composed and proofread memos, letters and reports to verify error-free communication.
Used Office Sofltware to prepare various correspondence, reports and other written material.
Performed accounts receivable duties, including invoicing, researching charge backs, discrepancies and reconciliations.

Education

No Degree - Computer Science

Missouri Baptist College

St Louis, MO

1985.08 - 1986.05

No Degree - Basic/Nursing

William Jewell College

Liberty, Missouri

1980.08 - 1981.12

No Degree - Accounting Classes

Indian Hills Community College

Centerville, IA