Margaret Lampl
Charlottesville,VA
Summary
Friendly, organized, and professional assistant manager with excellent communication skills and time management. Experienced in front-desk and receptionist roles, including answering phone calls, greeting clients, scheduling appointments, and handling general administrative duties, as well as customer service roles. Proficient with technology, including computers, phones, and other systems as needed. With a nontraditional background, Maggie is a highly adaptable and quick learner, eager to join a vibrant team!
Overview
5
5
years of professional experience
Work History
Assistant Manager
Cake Bloom
Charlottesville, VA
09.2025 - Current
- Assisted in the management of daily operations, ensuring smooth and efficient workflow
- Conducted regular inventory checks to maintain accurate stock levels
- Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
- Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies
- Conducted regular meetings with staff to communicate goals, expectations, and provide updates on company initiatives
- Maintained a clean and organized work environment, adhering to sanitation guidelines for food safety compliance
Concierge
Common House
Charlottesville, VA
08.2023 - 10.2025
- Performed administrative tasks such as scanning and filing documents accurately according to established protocols
- Managed inventory of office supplies including ordering new stock when necessary
- Assisted members and guests with reservation and event booking
- Answered phone calls promptly, addressing inquiries and resolving issues to maintain high levels of guest satisfaction
- Managed front desk operations, ensuring smooth member check-in.
- Collaborated with team members to streamline communication and enhance guest experiences.
- Directed incoming calls and messages to appropriate staff
- Trained new staff members on proper policies and procedures
- Managed communications between departments and external sources
Server
Miyo's
Columbia, SC
05.2023 - 08.2023
Juice Barista
Clean Juice
Lexington, SC
09.2022 - 08.2023
Barista
Starbucks
Columbia, SC
09.2020 - 09.2021
Education
Bachelor of Arts - Dance Performance and Choreography, Minor in Business Administration
University of South Carolina
Columbia, SC05-2022
Skills
- Customer service & hospitality
- Customer and client relations
- Time management
- Attention to detail
- Administrative support
- Verbal and written communication
- Event planning
- Computer proficiency
- Front desk operations
- Problem solving
Timeline
Assistant Manager
Cake Bloom
09.2025 - Current
Concierge
Common House
08.2023 - 10.2025
Server
Miyo's
05.2023 - 08.2023
Juice Barista
Clean Juice
09.2022 - 08.2023
Barista
Starbucks
09.2020 - 09.2021
Bachelor of Arts - Dance Performance and Choreography, Minor in Business Administration
University of South Carolina