Margaret LaPlaca

• Reviews and optimizes provider templates to monitor deployment, enhance access, and remove barriers to care for several sections in the Children’s Institute.

• Leverages strong organizational skills to effectively manage and coordinate large-scale administrative projects from inception to successful completion.

• Participate in weekly R Building Gemba walks, actively leading initiatives to drive continuous improvement and operational excellence.

• Manage and develop comprehensive data analysis of multiple reports to support informed decision-making and enhance operational efficiency.

• Led the successful implementation and launch of an automatic call distribution system across the Children's Institute's.

• Oversee and manage visual management boards across several sections of The Children's Institute to enhance operational efficiency and performance tracking.

• Oversees and assesses program development and progress through comprehensive data analysis.

• Facilitates team meetings to evaluate program progress, address challenges, and implement strategic solutions for ongoing initiatives.

• Design and implement standardized office procedures and systems to streamline daily operations and maximize productivity.

• Oversees the onboarding process for new staff members at The Children's Institute, ensuring a smooth and efficient integration.

• Provides coaching and mentorship to staff in various roles within The Children's Institute, fostering professional growth and development.

• Manage requisition processing and purchasing for The Children's Institute.

• Oversaw the data collection and input process, while providing support for the publication of the Children's Institute Outcomes reports for 2022 and 2023.