Margaret Layton
Jacksonville
Summary
Dynamic Clinical Documentation Integrity Manager with a proven track record in staff training and performance evaluations. Expertise in process improvement and cross-departmental communication, driving operational efficiency and enhanced patient services. Results-oriented professional with over 10 years in clinical documentation. Skilled in data analysis, staff development, and relationship building, leading to measurable improvements in workflow efficiency and compliance across departments. Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Clinical Documentation Integrity Manager
Baptist Health
Jacksonville
07.2016 - Current
- Developed training programs for new hires to promote skill development and compliance.
- Facilitated communication between departments to streamline operations and patient services.
- Analyzed data to identify trends and inform decision-making processes within the department.
- Coached, mentored and trained team members in order to improve their job performance.
- Provided leadership during times of organizational change or crisis situations.
- Recruited and hired qualified candidates to fill open positions.
- Established processes to ensure efficient workflow throughout the organization.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Conducted performance reviews for team members.
- Coordinated cross-departmental projects to ensure timely and successful completion.
- Implemented process improvements, resulting in an increase in operational efficiency.
Clinical Documentation Specialist
Advent Health
Tampa
2009 - 2016
- Reviewed clinical documentation for accuracy and completeness.
- Reviewed medical records to ensure accuracy and completeness of clinical documentation.
- Analyzed medical records to identify documentation gaps and discrepancies.
- Evaluated documentation practices to pinpoint risks associated with incomplete or inaccurate records, informing targeted improvement strategies.
- Trained staff on best practices for accurate clinical documentation, enhancing compliance and quality.
- Created educational materials related to best practices for accurate clinical documentation across all settings.
- Contributed to development of guidelines for clinical documentation improvement initiatives, streamlining processes and improving accuracy.
- Collaborated with interdisciplinary teams to identify opportunities for improvement in clinical documentation processes.
- Monitored compliance with regulatory standards for the Clinical Documentation Improvement program.
- Utilized electronic health record systems for data management and retrieval.
- Compiled data from various sources such as EMRs, physician notes and other documents into a single source document.
- Acquired strong background in medical terms, illnesses and conditions and medical procedures.
- Translated medical jargon and short-hand data into correct terminology.
Education
Bachelor of Science - Nursing
Jacksonville University
Jacksonville, FL01-1990
Skills
- Clinical documentation
- Electronic health records
- Regulatory compliance
- Documentation and reporting
- Performance tracking and evaluation
- Performance evaluations
- Staff management
- Recruiting and interviewing
- Employee training
- Staff development
- Team leadership
- Team collaboration
- Complex Problem-solving
- Critical thinking
- Clear communication
- Effective communication
- Verbal and written communication
- Relationship building
Languages
English
Professional
Certification
- CCDS Certification
Timeline
Clinical Documentation Integrity Manager
Baptist Health
07.2016 - Current
Clinical Documentation Specialist
Advent Health
2009 - 2016
Bachelor of Science - Nursing
Jacksonville University