Margaret Lee
San Marcos,TX
Summary
Strong full time student with goals of pursuing dental school using the skills and education acquired through my college career. Excelled in teamwork and collaboration through self lead group study sessions to prepare for exams. Highly motivated achiever with a background in customer service and conflict resolution, demonstrated at Victoria's Secret & PINK. Skilled in multi-tasking and problem-solving, ensuring high levels of customer satisfaction and loyalty. Detail-oriented team player with strong organizational skills.
Overview
2
2
years of professional experience
Work History
Sales Associate
Victoria's Secret & PINK
San Marcos, TX
01.2024 - Current
- Organize racks and shelves to maintain store visual appeal.
- Answer customer questions about sizing, accessories, and merchandise care.
- Manage conflict resolution with dissatisfied customers professionally.
- Build relationships with customers to encourage repeat business.
- Achieve monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Engage with customers to build rapport and loyalty.
Restaurant Hostess
Red Robin
Arlington, TX
05.2022 - 08.2022
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Coordinated large party bookings, creating organized seating plans tailored to guest needs.
- Complied with food safety and food hygiene regulations to safeguard public health.
Education
Bachelor of Science - Biology
Texas State University
San Marcos, TX05.2026
Skills
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Customer Service
- Conflict Resolution
- Friendly and Helpful
- Honest and Dependable
- Multi-tasking strength
Timeline
Sales Associate
Victoria's Secret & PINK
01.2024 - Current
Restaurant Hostess
Red Robin
05.2022 - 08.2022
Bachelor of Science - Biology
Texas State University