MARGARET LIMA
Bristol
Summary
Demonstrates strong reliability, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Multiple years of hands-on experience across maritime, retail, and front-desk settings. Research-oriented insights from psychology internships to better understand client needs and advocate issues. Background in babysitting and youth supervision reinforces strong responsibility, patience, and safety awareness.
Overview
4
4
years of professional experience
Work History
Research Assistant
University of North Carolina Wilmington
Wilmington, NC
01.2026 - Current
Working for Dr. Pond, social psychologist, I conducted research for one of his graduate students, Lauren Elizabeth, and helped analyze and present data for Dr. Reich
- ran participants
- collected and organized data
- presented research findings
Customer Service Desk Clerk
University of North Carolina Wilmington Rec Center
Wilmington, NC
10.2025 - Current
- schedule rentals
- filing
- prepping items
- inspection of returned items
- POS
Customer Service Representative
Apple Annie's Bake Shop
Wilmington, NC
08.2025 - Current
- Stocking shelves
- Answering phone calls
- Ringing up customers
- Placing orders
- Organizing baked goods
Customer Service Representative
Bristol Maritime Center
Bristol, RI
05.2025 - Current
- set up reservations
- customer service
- patrol the docks
- tie up boats
- communicate through radio
- pump gas
- answer phone calls
Wait Staff Member
Blackstone Caterers
Middletown, RI
04.2022 - 08.2024
- prepped the venue
- customer service
- served food and drinks
- cleared food and drinks
- trained new staff
- cleaned the venue
Child Care Worker
St Mary Academy Bay View
Riverside, RI
08.2023 - 06.2024
- engaged with lower-school students
- came up with activities and play
- ensured a positive environment
- promoted inclusion
Intern
Henry Lord Community School
Fall River, MA
03.2024 - 05.2024
Interned with School Psychologist
- wrote down observations of students
- wrote reports on students (with supervision)
- observed cognitive testing
- sat in on IEP meetings
Customer Service Representative
Jules Ice Cream
Bristol, RI
04.2022 - 10.2022
- worked the register
- customer service
- cleaned shop
- replenished items
Education
BA - Psychology
University of North Carolina Wilmington
Wilmington, NC05.2028
Bachelor of Arts - Psychology
Marist University
Poughkeepsie, NY05.2028
High School Diploma -
St Mary Academy Bayview
Riverside, RI06.2024
Skills
- Active learning
- Data collection
- Teamwork and collaboration
- Research and analysis
- Observational research
- Lab operations
- Call center experience
- Customer focus
- Customer service
- Decision-making
RESEARCH EXPERIENCE
- Dr. Bond Social Psychology Lab(Jan 2026-Present)
- Study on trauma, memory, and relationship conflict-running subjects
- Collecting data
- Running surveys
- Organizing data
- Conducting research with research presentation
INTERNSHIPS
- Interned at Henry Lord Community School: March 2024 - May 2024
- Wrote down observations of students
- Wrote reports on students (with supervision)
- Observed cognitive testing
- Sat in on IEP meetings
Timeline
Research Assistant
University of North Carolina Wilmington
01.2026 - Current
Customer Service Desk Clerk
University of North Carolina Wilmington Rec Center
10.2025 - Current
Customer Service Representative
Apple Annie's Bake Shop
08.2025 - Current
Customer Service Representative
Bristol Maritime Center
05.2025 - Current
Intern
Henry Lord Community School
03.2024 - 05.2024
Child Care Worker
St Mary Academy Bay View
08.2023 - 06.2024
Wait Staff Member
Blackstone Caterers
04.2022 - 08.2024
Customer Service Representative
Jules Ice Cream
04.2022 - 10.2022
BA - Psychology
University of North Carolina Wilmington
Bachelor of Arts - Psychology
Marist University
High School Diploma -
St Mary Academy Bayview