Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Margaret Long

Roseburg,OR

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am always willing to learn and grow. I am used to fast past with rooming for 3 providers 4 days a week.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Head of Behavioral Health

Aviva Health
03.2023 - Current
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.

Front Desk Receptionist

Valley Tanning
04.2022 - 08.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected room deposits, fees, and payments.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Resolved customer problems and complaints.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.

Medical Assistant

Advanced Skin Center
12.2022 - 03.2023
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Completed clinical procedures and gathered patient data for interpretation by physician.

Stylist Sales Associate

Maurices
09.2021 - 04.2022
  • Enhanced store sales by skillfully cross-selling and upselling related products to clients based on their needs and preferences.
  • Connected and engaged with customers to understand styling needs.
  • Worked closely with store management to set and achieve individual sales targets, contributing to overall team success.
  • Acknowledged, interacted and built relationships with clients to stimulate loyalty.
  • Maintained a clean, inviting store environment conducive to shopping by regularly tidying sales floor displays and dressing rooms.
  • Embraced fashion and understood market trends to articulate in client interactions.
  • Translated inspiration into action by solving customer styling needs.
  • Assisted clients in selecting outfits for special events, ensuring they looked and felt their best.
  • Handled returns and exchanges professionally while adhering to company policies, ensuring customer satisfaction remained high.
  • Advised client base of new products and seasonal fashions to increase store sales.
  • Built long-lasting customer relationships through attentive service and consistent followups.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Participated in staff training sessions to continuously improve product knowledge and deliver outstanding customer service experiences.

Education

High School Diploma -

Glide High School
Glide, OR
06.2022

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking
  • Critical Thinking
  • Organizational Skills
  • Calm Under Pressure
  • Active Listening
  • Problem Resolution
  • Organization and Time Management
  • Verbal Communication
  • Decision-Making

Certification

  • Applied suicide intervention skills training

Timeline

Head of Behavioral Health

Aviva Health
03.2023 - Current

Medical Assistant

Advanced Skin Center
12.2022 - 03.2023

Front Desk Receptionist

Valley Tanning
04.2022 - 08.2023

Stylist Sales Associate

Maurices
09.2021 - 04.2022

High School Diploma -

Glide High School

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Margaret Long