Summary
Work History
Education
Skills
Certification
Activities
Hi, I’m

Margaret Lowery

Sublette,IL

Summary

Dynamic and customer-focused professional with a proven track record in various customer service roles. Skilled in delivering exceptional service, building rapport with customers, and resolving inquiries and issues promptly and effectively. Experienced in operating cash registers, managing inventory, and maintaining a clean and organized workspace. A proactive team player with a strong work ethic and a commitment to exceeding customer expectations. Seeking an opportunity to leverage skills and experience to contribute to a dynamic team environment.

Work History

Woodhaven Association

Hostess
05.2024 - Current

Job overview

  • Greeted and welcomed guests upon arrival, providing directions and assistance as needed.
  • Assisted guests throughout events, including boat rentals, amenities guidance, and addressing inquiries.
  • Maintained order and safety by monitoring guest behavior and coordinating with security personnel.
  • Provided information to guests regarding event schedules and other relevant details.
  • Promoted positive atmosphere through friendly interactions and attentive guest service.
  • Maintained clean and welcoming environment, ensuring comfort of guests throughout their visit.
  • Used cash registers and credit card machines to cash out boat rentals.

Woody INC

Cashier
05.2024 - Current

Job overview

  • Welcomed campers and visitors to the campground store with a friendly and helpful attitude, providing assistance and information about store products and services.
  • Efficiently processed customer purchases using cash registers, scanning items, applying discounts, and totaling bills accurately.
  • Accepted various forms of payment, including cash, credit cards, and campground membership cards, while adhering to payment processing procedures and security protocols.
  • Managed campground store inventory, including restocking shelves, organizing merchandise displays, and conducting periodic inventory counts to ensure accurate stock levels.
  • Assisted customers with locating merchandise, answering questions about product features and uses, and providing recommendations based on their camping needs and preferences.
  • Maintained cleanliness and organization of the campground store, including cleaning countertops, sweeping floors, and arranging merchandise to create an inviting shopping environment.
  • Collaborated with campground staff to coordinate store operations, resolve customer issues, and contribute to a positive camping experience for guests.

Woodhaven Association

Day Camp Counselor
05.2024 - Current

Job overview

  • Boosted campers'' self-esteem through positive reinforcement and recognition of their achievements.
  • Contributed to a positive camp culture by modeling enthusiasm, respect, and kindness in all interactions with campers and coworkers.
  • Built and maintained positive relationships with campers, staff, and families.
  • Collaborated with fellow counselors to create a cohesive team environment conducive to a successful camp experience.
  • Developed strong relationships with parents, providing regular updates on their child''s progress and addressing any concerns.
  • Provided first aid assistance when needed, prioritizing camper health and well-being at all times.
  • Planned and lead diverse activities to entertain children and promote core values.
  • Managed supplies inventory and ensured adequate resources were available for all planned activities.
  • Enhanced camper experience by implementing fun and educational activities tailored to various age groups.
  • Supervised meal times, promoting healthy eating habits and good table manners among participants.
  • Managed the daily schedule, ensuring a balance between structured activities and free time for campers.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.

Papa Murphy's Take And Bake Pizza

Crew Member
10.2023 - 04.2024

Job overview

  • Prepared and assembled high-quality pizzas, ensuring adherence to company standards and customer preferences.
  • Interacted with customers in a friendly and professional manner, taking orders accurately and providing product recommendations.
  • Operated kitchen equipment, including ovens, mixers, and slicers, following safety protocols and procedures.
  • Maintained cleanliness and sanitation standards throughout the store, including food preparation areas, dining areas, and restrooms.
  • Assisted with inventory management, including receiving deliveries, rotating stock, and maintaining proper storage of ingredients.
  • Collaborated with team members to ensure efficient workflow and timely completion of tasks.
  • Provided support during busy periods, including taking orders over the phone, packaging orders for delivery, and assisting with customer pickups.
  • Followed company policies and procedures regarding food safety, cleanliness, and customer service.

Papa Murphy's Take And Bake Pizza

Crew Member
12.2021 - 07.2023

Job overview

  • Prepared and assembled high-quality pizzas, ensuring adherence to company standards and customer preferences.
  • Interacted with customers in a friendly and professional manner, taking orders accurately and providing product recommendations.
  • Operated kitchen equipment, including ovens, mixers, and slicers, following safety protocols and procedures.
  • Maintained cleanliness and sanitation standards throughout the store, including food preparation areas, dining areas, and restrooms.
  • Assisted with inventory management, including receiving deliveries, rotating stock, and maintaining proper storage of ingredients.
  • Collaborated with team members to ensure efficient workflow and timely completion of tasks.
  • Provided support during busy periods, including taking orders over the phone, packaging orders for delivery, and assisting with customer pickups.
  • Followed company policies and procedures regarding food safety, cleanliness, and customer service.

Simply Nutrition

Herbalife Distributor
06.2021 - 12.2021

Job overview

  • Conducted one-on-one consultations with clients to assess their health and wellness goals and provide personalized nutrition plans, incorporating Herbalife's range of products, including boosted teas, protein shakes, and high-protein coffees.
  • Demonstrated expertise in creating customized beverage options tailored to clients' preferences and dietary requirements, such as low-calorie options, vegan alternatives, and sugar-free variations.
  • Educated clients on the benefits of Herbalife's nutritional supplements and meal replacement shakes, emphasizing their role in supporting weight management, muscle building, and overall well-being.
  • Developed and implemented marketing strategies to promote Herbalife's beverage offerings, leveraging social media platforms, community events, and sampling opportunities to increase brand awareness and drive sales.
  • Provided ongoing support and guidance to clients in preparing and enjoying Herbalife beverages at home, sharing recipes, tips, and creative serving ideas to enhance their experience and satisfaction.
  • Maintained accurate inventory of beverage ingredients and supplies, ensuring sufficient stock levels to meet client demand and facilitate timely order fulfillment.
  • Complied with Herbalife policies and guidelines regarding product promotion, marketing materials, and customer communications, maintaining ethical standards and integrity in all business activities.

Ace Hardware & Outdoor Center

Cashier
03.2021 - 06.2021

Job overview

  • Greeted customers warmly upon their arrival at the checkout counter, providing assistance and answering questions about products, promotions, and store policies.
  • Efficiently processed customer purchases using cash registers, scanning items, applying discounts, and totaling bills accurately.
  • Accepted various forms of payment, including cash, credit cards, and mobile payments, while ensuring compliance with payment processing procedures and security protocols.
  • Balanced cash drawers at the beginning and end of shifts, reconciling transactions and resolving discrepancies promptly and accurately.
  • - Assisted with bagging purchases, loading items into customers' vehicles, and providing information on warranties, returns, and exchanges as needed.
  • Maintained cleanliness and organization of the checkout area, including stocking bags, replenishing receipt paper, and sanitizing equipment to uphold hygiene standards.
  • Collaborated with team members to address customer concerns, resolve issues, and contribute to a positive working environment.

Saint Anne's Catholic School

Internship; Preschool Teaching Assistant
08.2020 - 05.2021

Job overview

  • Assisted lead teachers in implementing developmentally appropriate curriculum activities designed to enhance children's physical, cognitive, and socio-emotional skills.
  • Supported classroom management by helping to maintain a positive and inclusive learning environment, managing student behavior, and resolving conflicts effectively.
  • Provided individualized support to students with diverse learning needs, including English language learners and students with special needs, to ensure their full participation and engagement in classroom activities.
  • Collaborated with lead teachers to plan and prepare materials for daily lessons, including arts and crafts, educational games, and sensory activities, aligned with curriculum objectives and learning goals.
  • Engaged children in interactive learning experiences, such as group discussions, storytime, and music and movement activities, to stimulate their curiosity and imagination and foster a love for learning.
  • Assisted with daily routines and transitions, including arrival and dismissal, mealtime, naptime, and toileting, ensuring the safety, well-being, and comfort of all students.
  • Communicated regularly with parents and caregivers to provide updates on children's progress, behavior, and development, and to solicit feedback and input regarding their educational needs and interests.

Whiteside Area Career Center

Internship
08.2019 - 05.2021

Job overview

  • Kiddie Kampus Preschool, Teacher Assistant
  • Assisted lead teachers in implementing developmentally appropriate curriculum activities designed to enhance children's physical, cognitive, and socio-emotional skills.
  • Supported classroom management by helping to maintain a positive and inclusive learning environment, managing student behavior, and resolving conflicts effectively.
  • Provided individualized support to students with diverse learning needs, including English language learners and students with special needs, to ensure their full participation and engagement in classroom activities.
  • Collaborated with lead teachers to plan and prepare materials for daily lessons, including arts and crafts, educational games, and sensory activities, aligned with curriculum objectives and learning goals.
  • Engaged children in interactive learning experiences, such as group discussions, storytime, and music and movement activities, to stimulate their curiosity and imagination and foster a love for learning.
  • Assisted with daily routines and transitions, including arrival and dismissal, mealtime, naptime, and toileting, ensuring the safety, well-being, and comfort of all students.
  • Communicated regularly with parents and caregivers to provide updates on children's progress, behavior, and development, and to solicit feedback and input regarding their educational needs and interests.

Woody INC

Cashier
05.2020 - 11.2020

Job overview

  • see above for description

Education

Illinois State University
Normal, IL

Bachelor of Arts from Elementary Education
12.2025

Sauk Valley Community College
Dixon, Illinois

Associate of Arts from Elementary Education
05.2023

University Overview

  • Awarded GECC Credential
  • Dean's List Fall 2021
  • Dean's List Spring 2021
  • Dean's List Fall 2022

Whiteside Area Career Center
Sterling, Illinois

Early Childhood Education
05.2021

University Overview

  • Awarded October Student of the Month

Amboy High School
Amboy, Illinois

High School Diploma
01.2021

University Overview

  • National Honor Society Member
  • Spanish Honor Society Member
  • Extracurricular Activities: Musical Theater
  • Student Council Member
  • Awarded May Student of the Month

Skills

  • Proficient with Microsoft Word, Google Docs
  • Phone Etiquette
  • Customer Service
  • Effective Multitasking
  • Problem-solving abilities
  • Payment Processing
  • Patience and Tolerance
  • Teamwork and Collaboration
  • Work Ethic and Integrity
  • Time management skills

Certification

  • ServSafe
  • Gateways Level 1
  • First Aid and CPR
  • Mandated Reporter
  • SIDS Training
  • Shaken Baby Syndrome Training

Activities

  • Amboy High School, National Honor Society, 03/2021, 05/2021
  • Amboy High School, Spanish Honor Society, 08/2019, 05/2021
  • Amboy High School, Student Council, 08/2017, 05/2021
  • Amboy High School, Chorus, 08/2017, 05/2021
  • Amboy High School, Musical Theater, 08/2017, 05/2021

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Margaret Lowery