Margaret Lowrey
First Student Transportation
Kansas City,Missouri
5
Years of experience
Professional CDL B school bus driver, committed to customer service and excellence in what I undertake. Strong background in solving problems on the go. Dedicated to safe transport of students and the safety of those around me.
Work History
CDL Class B Driver School Bus
4 Years 5 Months- Operated CDL Class B vehicles to ensure safe and timely transportation of students.
- Conducted pre-trip and post-trip inspections to maintain vehicle safety standards.
- Adhered to all traffic laws and regulations, promoting road safety for passengers.
- Collaborated with school officials to establish efficient pick-up and drop-off routes.
- Promoted a positive work environment as part of a team-oriented atmosphere among fellow drivers.
- Managed student behavior during transit, ensuring a positive travel experience.
Barista/Cashier
4 Years 8 Months- Prepared and served high-quality beverages, ensuring customer satisfaction with each order.
- Operated cash register efficiently, handling transactions accurately and swiftly.
- Trained new barista staff on equipment use and beverage preparation techniques.
- Monitored inventory levels, placing orders to maintain stock of essential supplies.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to maintain cleanliness and organization of workstations.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Promoted additional items with beverages, increasing store sales.
Target Team Member
4 Years 1 Month- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained merchandise presentation standards, ensuring attractive displays aligned with company guidelines.
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Provided exceptional service and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed strong rapport with customers and created a positive impression of business.
- Prioritized helping customers over completing other routine tasks in store.
Education
Associate of Science - Registered Nursing, RHIT Certification
- 3.5 GPA
Skills
Professionalism
Safe driving
Vehicle inspections
Problem-solving
School bus operations
Student management
Customer service
Problem-solving capacity
Attention to detail
Professionalism and punctuality
Customer-oriented
Timeline
CDL Class B Driver School Bus
First Student Transportation
05.2022 - CurrentRead More
Barista/Cashier
Ralphs Grocery
12.2006 - 08.2011Read More
Target Team Member
Target Stores
12.2000 - 01.2005Read More
Cypress College
Associate of Science from Registered Nursing, RHIT Certification
Read More