Margaret Maloney
Toms River,NJ
Summary
Highly professional and experienced Operations Manager with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Operations Manager
Ocean Orthopedic Associates
Toms River , NJ
2007.06 - 2024.06
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Responsible for new employee enrollment into Company's Benefit Program (i.e. Health Insurance, Life Insurance, 401K, etc.)
- Directed operations by providing staff guidance, training, and support in order to meet company objectives.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Supervised day-to-day workflow of 50+ employees in order to maximize productivity and maintain quality standards.
- Established effective relationships with vendors to negotiate pricing and ensure both medical and office supplies were stocked and readily available.
- Collaborated with superiors and practice providers on long-term strategic planning initiatives for the organization.
- Securely maintained provider licenses, CAQH database profiles, appointment applications, etc. and organized in a manner to ensure timely access to these confidential documents.
Education
Master of Arts - Teaching
Monmouth University
West Long Branch, NJ2022-12
Bachelor of Arts - Psychology
Monmouth University
West Long Branch, NJ1999-05
Skills
- Hard working
- Solution focused
- Operational Efficiency
- MS Office
- Troubleshooting and problem solving
- Workforce training
- Organizational Management
- Work flow planning
- Cross-Functional Collaboration
- Team Building/Leadership
- Assignment Delegation
- Performance monitoring
Accomplishments
- Proud member of Society for Human Resource Management (SHRM)
- JCHAO
- Certified in Stericycle Compliance Training including: HIPAA Compliance, OSHA Compliance and Biohazard Waste Management
Certification
- Certified in Stericycle Compliance Training
- OSHA Compliance Solutions
- HIPAA Compliance Solutions
- Sharps and Waste Disposal and Management Solutions
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Operations Manager
Ocean Orthopedic Associates
2007.06 - 2024.06
Master of Arts - Teaching
Monmouth University
Bachelor of Arts - Psychology
Monmouth University
- Certified in Stericycle Compliance Training
- OSHA Compliance Solutions
- HIPAA Compliance Solutions
- Sharps and Biohazardous Waste Disposal
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