Margaret Markow
Summary
Organized individual with problem-solving and technical skills looking to secure a position as a Medical Coding Specialist with Banner Health.
Overview
18
18
years of professional experience
Work History
Gym Attendant
Gottsche Rehabilitation Center
03.2023 - Current
- Enforced rules and held customers accountable for not following gym regulations.
- Assessed staff needs and offered assistance with checking in patrons during busy times.
- Posted information on gym hours and upcoming events, maintaining consistent communication with patrons.
- Serviced complex equipment quickly to minimize wait times for specific machines.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Processed payments and provided receipts to establish proof of transaction.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
Teaching Volunteer
God's Heritage Christian Academy
12.2013 - 06.2021
- Tutored children individually or in small groups to help with assignments and reinforce targeted lesson skills.
- Graded homework, tests and quizzes to keep accurate track of student performance.
- Established and maintained positive relationships with students to foster environment of support and open communication.
- Prepared objectives and outlines for courses of study by following curriculum guidelines and state standards.
Field Artillery Surveyor
United States Army
10.2005 - 03.2009
- Communicated over wire and radio and identified strategic target locations.
- Maintained complete accountability during redeployment of sensitive communication equipment.
- Managed receipt, storage and issue of ammunition equipment and processes.
- Determined elevation and grid azimuths with maps and map overlays.
Education
Bachelor of Arts For Teaching - Early Childhood Education
Pierce College
Lakewood, WACertificate - Medical Billing And Coding
Purdue Global
West Lafayette, IN08.2023
No Degree - Advanced Individual Training
United States Army Field Artillery School
Fort Sill, OK09.2005
Skills
- Night Observation Devices
- GPS
- Munitions
- Personnel Management
- System Maintenance
- PPE Use
- Project Planning
- First Aid/CPR
- Intelligence Data
- Time Management
- Classroom Discussion Facilitation
- Curriculum Implementation
- Classroom Management
- Student Engagement
- Creative Instruction Style
- Schedule Management
- Problem-Solving
- Group and Individual Instruction
- Safety Protocols
- Incident Reporting
- Ticketing
- Safety Awareness
- Supply Restocking
- Infection Control
- Multi-Line Phone System
- Guest Relations
Timeline
Gym Attendant
Gottsche Rehabilitation Center
03.2023 - Current
Teaching Volunteer
God's Heritage Christian Academy
12.2013 - 06.2021
Field Artillery Surveyor
United States Army
10.2005 - 03.2009
Bachelor of Arts For Teaching - Early Childhood Education
Pierce College
Certificate - Medical Billing And Coding
Purdue Global
No Degree - Advanced Individual Training
United States Army Field Artillery School