Margaret Mcduffey
Moreno Valley,CA
Summary
Compassionate professional with an educational background in Criminal Justice and Administration of Justice. Dedicated to delivering behavioral interventions that ensure safety and promote positive outcomes for vulnerable populations in home and community settings. Eager to apply strong interpersonal communication skills in a hands-on role focused on public service.
Overview
17
17
years of professional experience
Work History
Behavior Technician
Maxim Healthcare
Pomona, California
01.2025 - Current
- Provided direct behavioral intervention services to children with autism spectrum disorder and other developmental disabilities.Assisted clients in achieving daily living skills through structured activities.
- Instructed clients in social skills training techniques such as positive reinforcement, prompting, and shaping behaviors.
- Supported clients in developing self-help skills such as dressing, toileting, eating independently.
- Encouraged positive behavior by providing rewards or praise for desired behaviors.
- Maintained a safe and supportive environment during therapy sessions.
- Provided crisis management by utilizing de-escalation techniques such as redirection or calming strategies.
- Observed and documented client behavior to track progress and challenges.
- Communicated effectively with families regarding client progress and needs.
- Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
Business/Marketing Assistant
Clutch Transportation, LLC
Moreno Valley, California
01.2018 - 01.2019
- Collaborated in creating training materials and developing processes to enhance team capabilities
- Developed business-to-business procedures for monitoring broker performance and key indicators
- Supported documentation of business start-up metrics to optimize cost management and resource allocation
- Developed daily schedules for team operations.
- Assisted in meeting with brokers to promote customer service excellence
Security Officer
Securitas Security
Moreno Valley, California
01.2016 - 01.2018
- Conducted inbound and outbound trailer check-in and inspection to maintain facility security
- Managed bill-of-lading and delivery documentation for accurate freight processing
- Facilitated communication with drivers to strengthen partnerships to enhance relationship management as a third-party vendor
Warehouse Associate
Amazon Seasonal Staffing
Moreno Valley, California
01.2015 - 01.2016
- Picked assigned products to facilitate accurate shipment distribution
- Packaged products for shipment and conducted quality checks to ensure product accuracy
- Organized products to optimize storage space and improve accessibility to increase productivity
- Stowed various products to ensure proper product selection and availability
Band Booster Intern
Fontana High School – Band Booster Program
Fontana, California
01.2011 - 01.2015
- Coordinated fundraising activities to support band program initiatives
- Facilitated logistical support for band members during events
- Processed payments from students, parents, and customers for events
- Organized classroom preparation and conducted inventory review.
Home Aide
Maria Denisiak
Moreno Valley, California
01.2010 - 01.2015
- Supported elderly clients in day care with daily activities, enhancing their engagement and well-being.
- Ensured a safe and nurturing environment for children during before and after-school care.
- Developed daily schedules and implemented home and school routines, ensuring consistency and structure for children.
- Provided educational tutoring across multiple subjects, fostering student understanding and academic growth.
Education
Associate in Science (A.S.) - Administration of Justice
Riverside Community College
Riverside, California06-2021
Certification - Career Preparation in Crime Scene Investigation
Riverside City College
Riverside, California06-2021
Registered Guard -
Bureau of Security and Investigative Services
12-2018
Bachelor of Science (B.S.) - Criminal Justice
California State University of Los Angeles
Los Angeles, California08-2026
Skills
- Applied behavior analysis
- Behavior analysis
- Social skills training
- Behavior modification
- Errorless learning
- Verbal behavior
- Visual support
- Data entry
- Report preparation
- Training development
- Safety And Security
- Teamwork
- Interpersonal communication
- Windows
- Inventory Organization
- Criminal Justice
Professional Civic Affiliation
- Inland Empire Health Plan (IEHP), Ranch Cucamonga
- Life Church, Harvest Festival, Jurupa Valley
- La Jolla Elementary School, PTA, Moreno Valley
- Dance Choreographer, Vista Del Lago, Moreno Valley
- Cheer Choreographer, Vista Del Lago, Moreno Valley
- Speech and Debate Competition participant
Timeline
Behavior Technician
Maxim Healthcare
01.2025 - Current
Business/Marketing Assistant
Clutch Transportation, LLC
01.2018 - 01.2019
Security Officer
Securitas Security
01.2016 - 01.2018
Warehouse Associate
Amazon Seasonal Staffing
01.2015 - 01.2016
Band Booster Intern
Fontana High School – Band Booster Program
01.2011 - 01.2015
Home Aide
Maria Denisiak
01.2010 - 01.2015
Associate in Science (A.S.) - Administration of Justice
Riverside Community College
Certification - Career Preparation in Crime Scene Investigation
Riverside City College
Registered Guard -
Bureau of Security and Investigative Services
Bachelor of Science (B.S.) - Criminal Justice
California State University of Los Angeles