Summary
Overview
Work History
Education
Affiliations
Certification
Timeline
Generic

Margaret McGann

Event Sales Manager
Chicago,IL

Summary

Event sales professional with history of managing large-scale events and generating substantial revenue. Known for strong leadership and strategic planning, ensuring seamless execution and high client satisfaction. Valued for collaborative approach and adaptability, effectively meeting dynamic needs of industry.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Event Sales Manager

Carnivale
01.2024 - Current
  • Manage on-site event sales for social and corporate private events ranging from 10 to 1,000 guests.
  • Plan, coordinate, and execute on-site and off-site events, ensuring brand consistency, flawless logistics, and client satisfaction.
  • Serve as on-site host for events, acting as the main point of contact to ensure a seamless guest experience from arrival to conclusion.
  • Build and maintain strong client relationships, driving repeat business and high referral rates through personalized service.
  • Collaborate closely with the marketing team to develop creative business initiatives, seasonal event concepts, and promotional strategies.
  • Network regularly with local businesses, event planners, and organizations to generate new leads and expand brand presence.
  • Work cross-functionally with operations, culinary teams, and Chef’s to align event execution with client expectations and venue standards.
  • Design custom menus and event collateral using Canva and Microsoft Word, tailored to each guest’s vision and theme.
  • Develop and present tailored proposals, negotiate contracts, and close sales to meet and exceed revenue goals.

Executive Personal Assistant

Chicago Cubs
05.2022 - 11.2023
  • Executive Personal Assistant to the Chicago Cubs play-by-play TV announcer & ESPN Radio Broadcaster, Jon “Boog” Sciambi.
  • Enhanced organizational efficiency with calendar management, travel coordination, personal meetings, & punctual charity event planning & marketing.
  • Served as the primary liaison for all professional correspondence amongst work colleagues & third-party vendors to maintain a structured and consistent line of communication.
  • Delegated correspondence & handled inventory management for 'Project Main Street' nonprofit organization.
  • Designed & executed a successful social media campaign for 'Project Main Street,' achieving a 65% digital audience boost & $100,000 in charitable donations.
  • Collaborated across Chicago Cubs departments (Marquee Network, ESPN, & Ticket Office) for seamless information exchange & operational coordination.
  • Demonstrated multitasking prowess by managing all personal errands, including grocery shopping, house upkeep, scheduling appointments, home & office organization, & interior decorating.

General Manager

Reilly’s Daughter Irish Pub
09.2017 - 05.2022
  • Managed a diverse team of 20+ employees with responsibilities ranging from hiring to termination, fostering a cohesive community while prioritizing employee and customer satisfaction.
  • Spearheaded comprehensive training programs for new hires, showcasing expertise in procedures, daily expectations, and leadership, ensuring a well-prepared staff.
  • Played a pivotal role in elevating the company's brand through dynamic social media advertising (Instagram) and strategic on-site signage & decor improvements, as well as all holiday & seasonal decor.
  • Demonstrated exceptional communication skills by delivering challenging messages and handling disciplinary actions with finesse, maintaining a positive work environment.
  • Orchestrated successful private events for groups exceeding 250 individuals. Coordinated directly with clients and staff to ensure flawless execution.
  • Exhibited trustworthiness and efficiency in managing all cash and credit card receipts during business opening and closing procedures.
  • Oversaw meticulous inventory control, accurately estimating liquor, wine, and beverage consumption, as well as restaurant supply stock.
  • Gained a daily following that increased day-time sales by 70%.
  • The primary contact person for both Owners.
  • Assisted in organizing multiple fundraising events for the Chicago Police Department, Special Olympics, local politicians & local families in need.

Senior Event Sales & Catering Manager

Bowler-McGann Corp.
05.2010 - 09.2017
  • Managed and operated the Beverly Woods Restaurant and Banquet Hall as well as the adjoining McGann’s Pub.
  • Orchestrated simultaneous social events across multiple rooms, accommodating up to 650 customers per night, ensuring exceptional customer experiences.
  • Established and maintained high personnel performance standards, consistently reviewing and optimizing team performance.
  • Demonstrated commitment to inventory control and upholding the highest food safety standards, from food preparation to presentation.
  • Expertly investigated and resolved a wide range of conflicts and issues, including customer-customer, employee-customer, and employee-employee conflicts.
  • Assumed responsibility for cash flow management, bank deposits, and credit card processing, ensuring financial integrity.
  • Efficiently managed a team of over forty employees, encompassing scheduling, delegation of daily tasks, implementation of hiring and termination procedures, and meticulous labor cost oversight.

Education

St. Ambrose University
Davenport, IA

Affiliations

  • South Side Irish Parade

Certification

  • Illinois BASSET Certification (Illinois Beverage and Alcohol Sellers and Servers Education Training)

Timeline

Event Sales Manager

Carnivale
01.2024 - Current

Executive Personal Assistant

Chicago Cubs
05.2022 - 11.2023

General Manager

Reilly’s Daughter Irish Pub
09.2017 - 05.2022

Senior Event Sales & Catering Manager

Bowler-McGann Corp.
05.2010 - 09.2017

St. Ambrose University

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Margaret McGannEvent Sales Manager