Margaret McGuiggan
Springfield,VA
Summary
Results-driven Store Manager with proven success in driving operational efficiency and enhancing customer experiences. Expertise in team development and inventory management, contributing to a $4-5 million store performance with a 10% comp increase.
Overview
10
10
years of professional experience
Work History
Store Manager
World Market
Falls Church, Virginia
06.2024 - 11.2025
- Successfully ran a $4-5 million store with a 10% comp over last year to date.
- Managed daily store operations and ensured efficient team performance.
- Managed a staff of 30 people at peak.
- Prepared staff work schedules and assigned team members to specific duties.
- Developed strong customer relationships through attentive service and engagement.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Recruited, trained and supervised new employees.
- Resolved customer inquiries and complaints with a focus on satisfaction.
- Conducted daily store operations, including opening and closing procedures and cash handling.
Logistics Manager
World Market
Falls Church, Virginia
01.2019 - 06.2024
- Trained team members on best practices in logistics management and safety procedures.
- Developed strategies to enhance supply chain efficiency and reduce operational delays.
- Resolved logistical issues promptly to ensure smooth operations day-to-day.
- Worked collaboratively with customers and staff at various levels.
- Provided leadership during times of crisis or change in order to maintain productivity levels.
Department Head
World Market
Falls Church, Virginia
05.2016 - 01.2019
- Led team to implement inventory management systems across multiple departments.
- Streamlined operations by improving communication between departments and staff.
- Trained new employees on company policies and operational procedures effectively.
- Managed vendor relationships to ensure timely supply chain deliveries and quality products.
- Collaborated with senior management on long-term strategic planning initiatives.
- Managed daily work assignments of subordinate staff members while ensuring timely completion.
- Ensured compliance with applicable laws, regulations and organizational standards.
- Established key performance indicators to measure the effectiveness of department activities.
Education
High School Diploma -
Albemarle High School
Charlottesville, VA06-2013
Skills
- Sales forecasting
- Inventory management
- Visual merchandising
- Team development
- Strategic thinker
- Customer relationship management
- Supply chain optimization
- Problem solving
- Time management
- Effective communication
Affiliations
- Avid reader with a thirst for knowledge and personal growth
Education and Training
other
Personal Information
References
References available upon request.
Timeline
Store Manager
World Market
06.2024 - 11.2025
Logistics Manager
World Market
01.2019 - 06.2024
Department Head
World Market
05.2016 - 01.2019
High School Diploma -
Albemarle High School
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