Margaret McKee
Midlothian,TX
Summary
Organized Warehouse Supervisor offering 20 years of shipping and receiving experience acquired through warehouse roles. Aiming to fulfill a warehouse supervisor role to bring expertise in purchasing, vendor relationship management and customer retention. Methodical Warehouse Supervisor skilled in warehouse organization and team management displayed over 20 years of superior performance in warehouse roles. Pursuing a role to apply knowledge of shipping and receiving documentation, warehouse safety and inventory management. Proactive and dependable leader offering 20 years of experience in transportation. Skilled in developing schedules and routes that function efficiently for both staff and clients. Highly skilled in workplace organization and mathematics. Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Deftly manage administrative functions of the practice. Provide thorough answers and solutions and provide an exceptional customer experience.
Overview
31
31
years of professional experience
Work History
Quality Control, Document Control
Overland Contracting INC.
07.2022 - 04.2023
- Perform document control audits on paperwork submitted for all areas, up to and including electrical inspection paperwork
- Perform equipment inspections on site and at offsite warehouse
- Receiving paperwork checked and verified upon receipt of material
- Marking and loading equipment to ship from warehouse to job site
- Upload equipment inspections into Unifier as well managing equipment in Projectwise system.
Quality Control, Warehouse Shipping and Receiving
MMR Constructors, Inc.
Baton Rouge, LA
07.2022 - 04.2023
- Perform document control audits on paperwork submitted for all areas, up to and including electrical inspection paperwork
- Perform equipment inspections on site and at offsite warehouse
- Receiving paperwork checked and verified upon receipt of material
- Marking and loading equipment to ship from warehouse to job site
- Upload equipment inspections into client’s computer system as well managing equipment in MMR’s system.
Supervisor, Shipping and Receiving
MJB Wood Group
Cedar Hill, TX
01.2020 - 06.2022
- Manage logistics by supervising appropriate personnel and scheduling customer deliveries
- Prepare monthly cost analysis, IFTA reports and explain variances to department budget
- Organize quarterly inventory stock take, coordinating with finance and production
- Prepare quarterly reviews of all personnel in this department
- Ensure all end of day and end of month transactions have been completed
- Ensure established guidelines are being followed for shipping and receiving
- Maintain safety committee and hold safety training events
- Organize warehouse in effective floor to production model
- Possess forklift skills in order to train new lift drivers on safe stacking and proper placement
- Pre-test forklift applicants for their skill level
- Back up OSHA forklift Certifications when needed
- Work with Production Supervisors to train their forklift operators on proper and safe storage
- Demonstrate leadership through development of team members and collaboration with other supervisors on continuous improvement
- Embrace the use of proprietary technology and leverage the benefits in your daily management
- Communicate effectively and often with customers, team members, partners and suppliers
- Present positive attitude, strong work ethic and professionalism always
- Possess strong problem-solving skills and a desire to improve your departments bottom line by presenting cost down initiatives and strategic management of overtime.
Warehouse Supervisor
Shippers Warehouse, Inc
Wilmer, TX
09.2001 - 10.2019
- Operated .AS/400 computer system, hand-held inventory control device and calculator to perform daily operations
- Supervised warehouse operations by managing 20 employees during 10-hour shifts
- Kept detailed records of inventories and merchandise inventories, transactions
- Recorded information, shortages, and discrepancies to keep records current and accurate
- Managed merchandise inventory transactions
- Tracked production and quality control systems to detect production problems
- Performed troubleshooting to resolve issues with equipment, devices, and products
- Oversaw warehouse staff and maintained efficiency in fast-paced environment
- Supervised shipping and handling operations
- Created and enforced detailed organization processes to increase quality service standards
- Managed day-to-day operations of warehouse, including freight and parcel shipments, returns and transfers
- Maintained high levels of accuracy in daily operations
- Supervised all warehouse operations, including shipping and receiving, distribution, and workplace safety
- Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products
- Monitored adherence to safety protocols and company policies by staying attentive to details
- Adhered to industry best practice for warehousing, material handling, and documentation
- Maintained excellent performance standards while working in hot warehouse environment
- Oversaw inventory control levels and verified storage and organization processes were upheld correctly.
ASST. DIRECTOR
Children's World Daycare Centers
Arlington, TX
09.1996 - 02.2001
- Trained and mentored new employees on industry practices and business operations
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation
- Worked closely with manager to provide effective assistance for specific aspects of business operation
- Maintained tight production timetables and quality standards to give audiences exceptional offerings
- Partnered with educators to instruct and mentor students with developmental and physical disabilities
- Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.
OFFICE MANAGER
Shur Valu Food Stores
Midlothian, TX
03.1994 - 06.1996
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff
- Compared vendor prices to ensure optimal savings
- Solved problems timely and effectively, ensuring customer satisfaction
- Held oversight of office inventory activities, including ordering and requisitions, stocking and shipment receiving
- Received, screened and routed incoming calls
- Coordinated special projects and managed schedules
- Maintained office supplies inventory by checking stock and ordering new supplies as needed
- Maintained computer and physical filing systems.
WAITRESS
Texas Charlie's BBQ Restaurant
Jasper, TX
10.1992 - 01.1994
- Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
- Kept server areas clean and stocked during service hours to increase efficiency while serving tables
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests
- Maintained strong reputation of efficiency and accuracy, earning numerous recommendations from satisfied customers
- Set dining tables to prepare for diverse types of events and follow strict service standards
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times
- Loaded trays with accessories, including eating utensils, napkins and condiments
- Folded napkins and prepared silverware set to provide adequate supply for host station
- Prepared hot and cold beverages to highest standard while providing guests with legendary customer service
- Prepared beverages and filled food orders for customers.
Education
High School Diploma -
Warren High School
05.1992
Skills
- Order picking and processing
- Staff management
- Assembly and production
- Safety and compliance
- Warehouse management
- Material handling systems
- Loading and unloading
- Shipping and receiving operations
- OSHA regulations
- Quality checks
- Operations management
- Driving and transportation
- Warehouse safety
- Teamwork
- Logistics
- Detail-oriented
- Quality control
- Shipping and receiving
- Quality Control
- Document Control
Timeline
Quality Control, Document Control
Overland Contracting INC.
07.2022 - 04.2023
Quality Control, Warehouse Shipping and Receiving
MMR Constructors, Inc.
07.2022 - 04.2023
Supervisor, Shipping and Receiving
MJB Wood Group
01.2020 - 06.2022
Warehouse Supervisor
Shippers Warehouse, Inc
09.2001 - 10.2019
ASST. DIRECTOR
Children's World Daycare Centers
09.1996 - 02.2001
OFFICE MANAGER
Shur Valu Food Stores
03.1994 - 06.1996
WAITRESS
Texas Charlie's BBQ Restaurant
10.1992 - 01.1994
High School Diploma -
Warren High School