Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Margaret Mereness

Bellport,NY

Summary

Registered and Certified Pharmacy Technician with background in retail and hospital settings. Experience includes medication dispensation, customer service and pharmacy operations management. Strengths lie in strong analytical skills, precise attention to details, thorough knowledge of drug interactions and side effects, coupled with commitment to patient safety. Previous work contributions include streamlining pharmacy operations, promoting team efficiency, and enhancing patient satisfaction levels.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Certified Chemo Technician

Northwell Health
Bayshore, NY
07.2023 - Current
  • Adhered strictly to all policies and procedures governing sterile compounding practices within the facility.
  • Mixed pharmaceutical preparations according to written prescriptions.
  • Received and stored incoming supplies and informed supervisors of stock needs and shortages.
  • Assisted pharmacists in preparing sterile products for chemotherapy treatments, antibiotics and other complex medications requiring specialized preparation techniques.
  • Reviewed prescriptions for accuracy and completeness prior to dispensing.
  • Oversaw compounding of special medications to meet unique patient needs, following precise formulas and protocols.
  • Enforced adherence to infection control protocols.
  • Contributed to pharmacy and healthcare team meetings with medication expertise and recommendations.
  • Trained new technicians to provide excellent customer service which resulted in higher customer satisfaction scores.
  • Maintained compliance with state and federal drug laws.
  • Organized inventory control systems to maintain adequate stock levels for all products carried by the pharmacy.

Certified Pharmacy Technician

Good Samaritan University Hospital
West Islip, NY
09.2022 - Current
  • Ordered supplies needed for pharmacy and kept tabs on inventory levels.
  • Tracked product and supply inventories and reported findings to supervisors.
  • Examined, selected and purchased merchandise consistent with specification requirements.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
  • Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
  • Checked medications for content, accuracy and completeness of drug packaging and labeling.
  • Maintained proper storage and security conditions for drugs.
  • Mixed pharmaceutical preparations according to written prescriptions.
  • Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Proficient in Epic

Patient Care Coordinator

Optum Infusion Services
Ronkonkoma, NY
10.2018 - 09.2022
  • Communicated with patients to ensure quality of care and develop care plans.
  • Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
  • Established strong work network by building professional relationships with physicians and fellow employees.
  • Provided administrative support for patient care staff.
  • Identified potential problems and patient care trends.
  • Demonstrated flexibility during changes to patient care practice.
  • Escalated complex customer concerns to management for resolution.
  • Troubleshot and resolved complex customer service issues to enhance patient and family experience.
  • Processed patient intake information and updated medical records prior to treatment.
  • Submitted various medication requests electronically.
  • Improved patient outcomes through value-added services.
  • Trained new technicians in pharmacy procedures and customer service.
  • Coordinated workflow to ensure timely and accurate medication dispensing.
  • Developed and maintained positive relationships with patients and healthcare providers.
  • Prepared sterile products according to established standards and procedures.

Certified Pharmacy Technician

Good Samaritan Hospital Medical Center
West Islip, NY
08.2013 - 10.2018
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Supervised inventory levels to maintain adequate supply of medications and medical supplies.
  • Adhered to infection control policies and procedures to prevent spread of disease.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.

Certified Pharmacy Technician

JFK Medical Center North Campus
Atlantis, FL
02.2005 - 06.2013
  • Worked with healthcare team to improve patient care through medication use.
  • Reviewed packages and medication bottles for proper labeling before distributing to patients.
  • Reviewed data on medication use and recommended changes to established policies.
  • Dispensed drugs in hospital environments.
  • Trained new technicians to provide excellent customer service which resulted in higher customer satisfaction scores.

Education

Bachelor of Arts - English Language And Literature

SUNY Stony Brook
Stony Brook, NY
06.2005

Skills

  • New Hire Training
  • Office Administration
  • Insurance Verification
  • Payment Collection
  • HIPAA Compliance
  • Articulate Communication
  • Filing and Recordkeeping
  • Inventory Management
  • Patient Relations
  • Patient Care Coordination
  • Healthcare Operations
  • Appointment Scheduling
  • Registration and Scheduling
  • Organized and Efficient
  • Organized and Detail-Oriented
  • Administrative and Office Support
  • Intravenous admixture preparation
  • Compounding techniques
  • Chemotherapy mixing

Certification

  • Certified Pharmacy Technician (CPhT)
  • Registered Pharmacy Technician (RPhT)

Timeline

Certified Chemo Technician

Northwell Health
07.2023 - Current

Certified Pharmacy Technician

Good Samaritan University Hospital
09.2022 - Current

Patient Care Coordinator

Optum Infusion Services
10.2018 - 09.2022

Certified Pharmacy Technician

Good Samaritan Hospital Medical Center
08.2013 - 10.2018

Certified Pharmacy Technician

JFK Medical Center North Campus
02.2005 - 06.2013

Bachelor of Arts - English Language And Literature

SUNY Stony Brook

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Margaret Mereness