Summary
Overview
Work History
Education
Skills
Certification
Work Preference
Timeline
CustomerServiceRepresentative
Margaret Miller

Margaret Miller

Corcoran,MN

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

18
18
years of professional experience

Work History

Facility Manager

Oracle
01.2020 - 10.2023
  • Managed 13 direct reports and 11 offices, including 2 Minneapolis and 9 central region offices
  • Managed multiple annual property budgets totaling $570+k and CAPEX projects totaling 1.8M
  • Partnered with Global Security, Human Resources, Environment, Health and Safety, and Networking and IT teams to provide efficient, safe, and secure work environment for all employees and visitors
  • Vendor management, overseeing relationships with 35+ vendors across various office needs, from construction and plant maintenance to kitchen/beverage services, HVAC, and more
  • Minor involvement in 6 subleased offices
  • Worked closely with Planning team to ensure cost-effective use of office space
  • Responsible for enlisting and arranging training for emergency response teams
  • Aligned goals with overall strategy to optimize the real estate portfolio and operating model, including managing project costs related to space requirements, buildouts, space reduction, and office closures
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.
  • Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
  • Evaluated facility operations and personnel for safety and health regulations compliance.
  • Conducted regular audits to maintain compliance with industry regulations and company policies, mitigating potential risks.
  • Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
  • Conducted inspections of facility grounds, external structure, systems and equipment.
  • Maintained inventory and ordered supplies to keep facility resources readily available.
  • Liaised with vendors to maintain equipment warranties, ensuring timely repairs or replacements when needed.
  • Coordinated emergency response efforts during crises, effectively mitigating damage and prioritizing safety for all occupants.
  • Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
  • Developed strategic plans for facility improvements, considering both short-term needs and long-term objectives.
  • Contributed to organizational growth by supporting the onboarding of new employees and ensuring they had a comfortable work environment.
  • Optimized space utilization in the facility by redesigning layouts and recommending adjustments based on changing organizational needs.
  • Oversaw successful relocation projects, minimizing downtime and ensuring smooth transitions between facilities.
  • Increased cost savings by renegotiating vendor contracts and identifying areas for budget optimization.
  • Championed workplace health initiatives, creating a culture of wellness that contributed to higher employee engagement levels.
  • Boosted employee satisfaction with well-maintained workspaces and prompt resolution of maintenance requests.
  • Tracked and documented operational and financial records to perform analysis of performance and costs.
  • Implemented comprehensive emergency preparedness plan, significantly improving response times in crisis situations.
  • Conducted detailed analysis of facility usage to recommend space optimization strategies.
  • Led green initiative by incorporating recycling programs and sustainable practices throughout facility.
  • Coordinated renovation projects for enhanced operational efficiency, overseeing contractor work to ensure timely completion.
  • Enhanced building accessibility for individuals with disabilities, aligning with ADA guidelines and promoting inclusivity.
  • Developed and maintained annual budgets for facility operations, ensuring fiscal responsibility and cost-effectiveness.
  • Maintained facility grounds, equipment, and safety compliance.
  • Prepared reports and schedules with accuracy.
  • Developed and oversaw budgets for facilities and worked within cost restraints.
  • Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
  • Established and maintained relationships with external vendors for prompt restocking of needed items and supplies.

Office Services Supervisor

Oracle Corporation
06.2013 - 01.2020
  • Managed 2 direct reports in a local office, team lead for four local team members, as well as 3 team members in offices out of state
  • Effectively communicated and coordinated with property managers on various issues, from maintenance and repairs to health and safety, security, cleaning service, HVAC, parking, and more
  • Vendor management of 20+ different vendors for the various offices, including Construction, Plant maintenance, Kitchen/Beverage services, HVAC, Generator, Fire safety, Locksmith, Electric, Plumbing, Pest control, A/V, and cleaning services
  • Managed local annual property budgets totaling $300k
  • Responsible for office space planning and assignments
  • Assisted with build-out, consolidation, and space-reduction projects

Facility Coordinator

Oracle Corporation
07.2005 - 06.2013
  • Effectively communicated and coordinated with property managers on various issues, from maintenance and repairs to health and safety, security, cleaning service, HVAC, parking, and more.
  • Vendor management for 20+ vendors for local offices
  • Submitted RFPs, obtained quotes, and entered data for annual property budgets for local offices
  • Assisted with space planning, office buildouts, and moves
  • Daily walk-through of office space to identify issues and follow through to resolution

Education

Associates Degree - PC Support

Hennepin Technical College
Brooklyn Park, MN
05.2005

Skills

  • Microsoft Office (365)
  • Budget Development & Management
  • Space planning
  • Project Management
  • Building Security
  • Environmental Health & Safety
  • Confidentiality
  • Team Development
  • Customer Service
  • Building Maintenance

Certification

Microsoft Office

Work Preference

Work Type

Full Time

Work Location

RemoteHybrid

Important To Me

Work-life balanceCompany CulturePersonal development programsHealthcare benefits

Timeline

Facility Manager

Oracle
01.2020 - 10.2023

Office Services Supervisor

Oracle Corporation
06.2013 - 01.2020

Facility Coordinator

Oracle Corporation
07.2005 - 06.2013

Associates Degree - PC Support

Hennepin Technical College
Margaret Miller