Margaret Mitchell
Sterling Heights,MI
Summary
Driven Human Resources Generalist bringing innovative approach to human resource management while creating team-driven environment that fosters room for development and growth. Background developing employee handbooks, constructing benefits packages and working to resolve conflicts among staff. Known for confidentiality, discretion and solid judgment.
Overview
19
19
years of professional experience
Work History
Benefit Specialist
America’s Back Office
09.2023 - Current
- Ensure the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information.
- Perform quality checks and audit of benefits related data.
- Distribute all benefit enrollment materials and determines eligibility.
- Enroll employees with carriers.
- Review, confirm and communicate with employees on all qualifying life events, such as birth, marriage, loss of other coverage.
- Respond to benefits inquiries from managers and employees on plans provisions, benefits enrollments, status changes and other general inquiries.
- Support the annual benefit assessment, renewal process, and open enrollment process.
- Review payroll registers to confirm accuracy of benefit information/deductions.
- Review and reconcile plan date to ensure accuracy.
- Review and audit monthly billing invoices from vendors for accuracy and ensuring timely payment.
Human Resource Generalist
Rushmore Loan Management Services LLC
11.2011 - 05.2023
- Process all new hires for multiple divisions of the Company, which includes preparation of all offer letters.
- Process applications and initiate background checks with third party vendors.
- Conduct new hire orientation for employees in a classroom setting.
- Ensuring accurate information reflects in payroll database, verifying, and providing inputs regarding data and pay changes.
- Support a staff of 800+ employees with benefits, payroll, and company policy questions.
- Responsible for coordination and administration of company benefit programs (medical, dental, vision, supplemental benefits).
- Support the annual benefit assessment, renewal process, and open enrollment process.
- Support and administer the employee leave of absence programs, including leaves under FMLA, Workers' Comp, and state statutory leaves.
- Reviewing employee complaints and ensuring accurate and timely documentation of concerns or issues.
- Facilitating actions to resolve the employee issues and escalating them to appropriate management team.
- Liaison with other support departments to ensure the smooth transition and implementation of HR and HR related policies, procedures and decisions.
Paralegal
Fisher & Phillips LLP
02.2005 - 05.2010
- Responsibilities included management, research and preparation of state compliant Employee Handbooks from inception to completion.
- Extensive contact with clients and attorneys regarding the preparation of Employee Handbooks.
- Organize off-site AB1825 legal compliance harassment training seminars.
- Sole paralegal assigned to the research and preparation of state and federal subpoenas for several offices.
- Prepare Freedom of Information Act Requests to applicable state agencies.
- Prepared for all aspects of trial preparation in civil litigation matters related to labor and employment matters with cases in both federal and state courts.
- Assist with reviewing and organizing document productions, preparing indices to document productions, summarizing depositions, organize trial exhibits and coordinate with witnesses.
Education
Bachelor in Business/Human Resource Management -
University of Phoenix
01.2015
Associates of Arts, Paralegal -
Santa Ana College
01.2004
Skills
- Employment Law
- FMLA/ADA/EEO/WC
- HR Policies & Procedures
- Employee Relations
- Benefits Administration
- Orientation & Onboarding
- HRIS Technologies
- Training & Development
Timeline
Benefit Specialist
America’s Back Office
09.2023 - Current
Human Resource Generalist
Rushmore Loan Management Services LLC
11.2011 - 05.2023
Paralegal
Fisher & Phillips LLP
02.2005 - 05.2010
Bachelor in Business/Human Resource Management -
University of Phoenix
Associates of Arts, Paralegal -
Santa Ana College
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