Summary
Overview
Work History
Education
Skills
Timeline
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Margaret Montgomery

Silverhill,AL

Summary

I To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to learn. Ready to help team achieve company goals.

Overview

13
13
years of professional experience

Work History

Front Desk Receptionist

Restoration Health
08.2023 - Current
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.

Medical Assistant Extern

Gulf Coast Gastroentrology
03.2023 - 04.2023
  • Completed EKGs and other tests based on patient presentation in office.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Provided patient education to improve understanding and self-care.
  • Scheduled appointments and tests to coordinate patient care.
  • Welcomed patients and inquired about wellbeing since last treatment.
  • Measured patient pulse oximetry.
  • Maintained clean and safe clinic environment to prevent injuries.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Collected histories, vitals, and current complaints via patient interviews.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Collected histories, vitals and current complaints via patient interviews.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.

Sales Person

Waffle House
06.2011 - 09.2021
  • Trained and mentored new sales representatives.
  • Provided product benefits and advantages and discussed pricing with interested parties.
  • Developed and implemented marketing plans to increase brand awareness and drive sales.
  • Listened to clients and introduced solutions to satisfy business and personal needs.
  • Worked to build relationships with customers and built potential for additional sales.

Education

Medical Assistant - MA

Fortis College
Mobile, AL
04.2023

High School Diploma -

Robertsdale High School
Robertsdale, Al
05.2006

Skills

  • Remote Video Conferencing
  • Prepare Treatment Rooms
  • Patient Confidentiality
  • Explaining Procedures to Patients
  • Phlebotomy Procedures
  • Cleaning and Sanitation Protocols
  • Vitals Collection and Documentation
  • Updating Medication Histories
  • Patient Escorting
  • Recording Vital Signs
  • Exam Room Preparation

Timeline

Front Desk Receptionist

Restoration Health
08.2023 - Current

Medical Assistant Extern

Gulf Coast Gastroentrology
03.2023 - 04.2023

Sales Person

Waffle House
06.2011 - 09.2021

Medical Assistant - MA

Fortis College

High School Diploma -

Robertsdale High School

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Margaret Montgomery